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Experienced Administrator

Experienced Administrator

Posted 6 April by Neon Contracts Ltd Ended

Neon Contracts are currently recruiting for an experienced administrator to join a well established client in the Birmingham Area.

Duties to include:-

  • Accurate entry on to the computer system of customer details and other information relating to their orders.
  • Calculate and supply repair estimates to customers.
  • Order picking components
  • Process paperwork.
  • Process replacement offers to customers.
  • To book out completed repairs on companies preferred system.
  • To despatch through Royal mail account web site and produce daily invoice.
  • Raise invoices for chargeable jobs.
  • Be aware of and follow all company policies especially those related to Health and Safety.
  • Process incoming post from other carriers.
  • Enter samples receipt on to system
  • Follow departmental procedures to ensure work is carried out in an accurate, timely and cost-effective manner to the standards set.
  • Reply to enquires
  • Support colleagues

Qualifications and Experience:

  • Proficient in IT skills, Excel, Outlook, Word
  • Possess the ability to analyse products
  • Have an understanding of the commercial aspects of the administration process.
  • Excellent English language skills, verbal and written.

Character Profile

  • Organised- has the ability to organise their work in order to complete work in an accurate, timely and cost effective way.
  • Motivated- needs to be self-motivated to produce work of the highest quality.
  • Good memory- we have many customers and products, need to be able to remember their orders, and customers relating to the business.
  • Open to change- as our range of stock/product evolves must be able to adapt to new methods and practices.

People skills - must be able to work as part of a team and maintain a friendly, supportive and professional relationship with colleagues.

Required skills

  • Administrative
  • Computer Literate
  • Customer Service
  • Quality Assurance

Reference: 34843190

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