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Executive Support Officer x2 posts

Posted 12 September by Royal College of General Practitioners Ended

1. Executive Support Officer (Chair`s Office)
Band D, Salary circa £32,000 per annum

2. Executive Support Officer (Honorary Secretary`s Office)
Band C, Salary £31,789 per annum

Permanent, Full time, 35 hours per week
Location Euston
Close date: Midday on Friday 29 September 2017
Interview date: 11 October 2017

The Royal College of General Practitioners is the largest membership organisation solely for GPs in the United Kingdom. Founded in 1952, it has over 52,000 members who are committed to improving patient care, developing their own skills and promoting general practice as a discipline. General practice is the largest branch of the medical profession. It provides some 1 million consultations for patients in the UK every working day and deals with 86% of the health problems experienced by the UK population.

We are seeking two dynamic and highly motivated individuals to provide business and administrative support to the six elected Officers of the RCGP Council. These are busy, high profile roles and you can expect to work at the most senior levels in the College and with high level stakeholders including Ministerial offices, Department of Health, NHS England, offices of Presidents and Chairs of other Medical Royal Colleges, Members of House of Commons and House of Lords and a host of leading charities.

The successful applicants will have the skills, commitment and confidence to work in a fast paced, highly visible team responsible for all aspects of supporting the elected Officers of the College. Educated to degree level or equivalent, they will have excellent organisational abilities which they combine with tact and diplomacy to make sure the work of the Officers is managed with the utmost efficiency.

The two posts work as part of the team which also provides Executive Assistant support directly to officers. Both posts have an element of this work:

Post one - Executive Support Officer (Chair`s Office)
This is the more senior role of the two and will involve working with the most senior members of the RCGP Leadership Team on a daily basis. The post provides a range of support including management of officer briefings for meetings with external stakeholders ( this is mostly commissioning briefings but you may be required to carry out research and prepare briefing material and presentations on occasions), support for stakeholder engagement activities, including organisation of events, management of the corporate calendar, support for the President`s ceremonial activities and Executive Assistant support primarily to the Chair of Council when her EA is absent and to other officers as required. This individual will need to be comfortable working flexibly in way that priorities dictate and this can sometimes mean working as an EA to the Chair of Council for more than a week at a time.

Post two - Executive Support Officer (Honorary Secretary Office)
This role provides support to the joint Honorary Secretaries and the RCGP clinical representatives. It includes approximately 25% Executive Assistant support involving diary, in-box and travel management. The role encompasses a wide range of functions including management of Officer correspondence, drafting responses to MP letters, concerned patients, commissioning clinical contributions to respond to requests from Coroners for information and managing requests for RCGP endorsement of initiatives. Management of RCGP clinical reps includes allocation of reps to assignments, budget management and monitoring outputs. Above all this individual is required to be proactive in managing the business of the Honorary Secretary making sure their priorities are progressed in their absence.

Both applicants should be excellent communicators, team players who enjoy contributing to the development and continuous improvement of office systems and have strong knowledge and experience of MS Office, including Excel. It is not necessary to have previous experience as an Executive Assistant - a positive attitude and ability to develop this aspect of the job is more important. You will receive learning and development in a supportive environment.

Knowledge of issues and challenges facing General Practice, or experience of working in a similar health, medical or social policy environment would be an advantage. A flexible approach to working hours is necessary as there is a need for early starts and late evenings from time to time as well as the possibility of occasional overnight stays.

You may wish to apply for both roles, however please note that the role of the Executive Support Officer (Chair`s Office) needs to have demonstrable experience of working with senior level staff, ideally at Chief Executive Officer level or equivalent, event management and management of financial information.

The successful candidate will share our corporate values.

In return, the College offers excellent terms and conditions.

To apply please upload your CV and cover letter explaining how your experience and skills meet the role requirements via the RCGP careers page, work-at-rcgp/internal-vacancies-at-rcgp.aspx. You should also make clear which of the roles you are applying for - we will accept a single application for both roles and if this is your intention, you may wish to make sure the cover letter draws out and distinguishes your suitability for each.

To request a copy of the JDs email

The Royal College of General Practitioners is an equal opportunities employer and welcomes applications from all sections of the community.


Required skills

  • Excellent written and verbal communication skills
  • initiative
  • Excellent organisational skills

Reference: 33293589

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