Conference & Events Co-ordinator
Cheshunt / Hertfordshire
On behalf of our Client Arbour Resources are recruiting for an enthusiastic, highly motivated Conference & Events Co-ordinator to join the team at this modern 148 Bedroom Hotel close to Cheshunt that caters for both the Corporate & Leisure Markets
Part of a well established group and offering secure employment alongside excellent staff benefits this is a great opportunity for career development and to join a well established friendly and professional team
The group is well known for rewarding loyalty, success & dedication and truly recognise the importance of investing in their staff
The Hotel services the Leisure & Corporate sectors with its C&B Facilities able to cater to 250. All areas are kept to the highest standards in line with company quality requirements
This really is a great opportunity to be taken under the "Umbrella" of one of the UK’s finest Hotel groups who genuinely care for their staff and offer full support within all areas to let you reach your career targets and aspirations
This is mainly an office based role working within the Conference & Events Sales Office
Role Description :
To join the conference office team and follow the booking through from initial contact to completion.
You will report to the Conference Office Manager
Managing conference diaries & function sheets
Meeting and solving problems and queries
Meeting & exceeding guest expectations at all opportunities
Meeting & Greeting Guests / Showrounds
Meeting Customer Requirements To Bookings
To ensure event details (Conference, Weddings & Events) are clearly established and delivered, through liaison with the clients before their arrival, during their stay and after departure.
To communicate the client’s needs to the rest of the operational team to ensure that these needs are met.
To assist the sales team in carrying out their function.
Manage the bookings from the point of contract ~ working closely alongside the Sales Office Manager
Ensure the correct booking details are understood ~ co-ordinate and action all requirements of the booking.
Explore all opportunities to up-sell food and beverage items, room hire etc
The Conference & Events Co-ordinator is responsible for administrating, communicating and distributing final details to all departments and to notify any changes.
Provide the accounts department with an accurate appraisal of event charges and be available to assist accounts with any client invoice queries.
Be able to conduct effective client inspection visits / Meet & Greets
You will need to come from a Hotel / Conference Sales Office background with a good understanding of the logistics of meeting & event co-ordination / planning
Our Client is highly regarded within the Industry and genuinely care and invest in their staff. Training opportunities are addressed at regular Appraisals
If you feel that your skills match this vacancy, then we would love to hear from you
More detail can be offered on successful application.
Due to the number of applications we receive we will only be able to contact you should your skill set and experience match our clients requirements.
- Event Planning
- Conference Logistics
- Conference Coordination
- Event Logstics