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Events Co-ordinator

Posted 27 February by Taskmaster Easy Apply Ended

The Role

My client supports thousands of "ready to be "millionaires. They provide the education, networking opportunities, motivation and passion for their customers to become financially free.

Their team work enthusiastically to ensure their customers get the ultimate customer experience. They are passionate about the company and they rise to any challenge.

With a huge client base, their mission is to take the company to be a globally recognised brand.

My client is a national industry leading network events ,which offer exclusive monthly networking opportunities for individuals who are interested in property investment and keeping in contact with others who are like-minded.

The role of event Co-ordinator is to assist with organisation & administration , ensuring seamless communication and excellent customer service to franchise hosts, directors and employees.

Tasks

Directors and Manager

  • To assist the Manager with the coordination of event open days and liaise with the events team to ensure everything is facilitated and ready.
  • Produce agendas, minutes for meetings and forward to relevant people
  • Respond to incoming telephone calls and email correspondence
  • Speakers
  • Check that speaker schedule and all information for each franchise is accurate.
  • Send speakers information on customers who have purchased and know the revenue splits and process.
  • Ensure speakers have submitted photo, slides and contract and collate this data
  • Inform the manager on speaker updates or escalate any issues.
  • Support the the Manager book and fill speaker slots for up and coming PPN Events.
  • Hosts/Franchisee
  • Check that Hosts have signed and returned contracts and record information accurately.
  • Print and distribute manuals to new hosts and explain procedures that they need to endear to.
  • Supply all materials and product to hosts, and update new stock levels
  • Provide hosts with event information summary, prior to event.
  • Chase outstanding cash and forward to finance
  • Process all orders including any cash sales, making sure all bookings are linked to host
  • Chase direct debit forms and outstanding management fees
  • Make sure all hosts are set up as affiliates and linked accordingly
  • Help resolve all queries in a timely manner
  • General
  • Keep the drop box accounts fully up to date with all latest business information
  • Attend relevant training courses
  • Understand and implement new skills
  • Maintain a professional and co-operative relationship with team members
  • Maintain and improve systems document

Marketing

  • Support the Marketing Assistant with scheduled monthly email sends to increase attendance.

Minimum standard of performance

  • To maintain all records
  • Resolve client queries quickly and efficiently
  • Actively learn and self improve
  • Effectively liaise with finance marketing and events dept
  • To meet all deadlines unless expressly discussed 48 hours in advance

Key Result Areas

  1. Provide all departments, Hosts and Speakers with accurate information about all events
  2. Ensure all Hosts spreadsheets are processed accurately and quickly
  3. Responsible for clear & effective communications between Hosts, Speakers and Management
  4. Responsible for supporting the growth of department
  5. Promote the brand through exceptional customer service

Please apply if this is the right role for you

Reference: 34568394

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