European Account Manager

Posted 9 October by Lioness Consultants
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European Account Manager is required for my client based in Tonbridge.

This role is office based with extensive travel throughout Europe.

Main Objective:

To nurture and develop sales with existing European customers.

Identify and secure new customers.

Facilitate customer enquiries, product queries and marketing needs.

Primary Duties & Responsibilities:

  • Identify required country visits and plan specific customer meetings
  • Execute thorough customer account analysis, e.g. evaluate customer ranges to identify new/alternative products for inclusion
  • Maintain regular contact with existing accounts and build relationships to achieve sales growth year on year
  • Maintain customer relations, including addressing any issues raised by customers and responding in a timely manner
  • Increase product listings year on year
  • Contact customers to book meetings for annual Exhibition/ event
  • Attend Event in Germany in (Jan/Feb) for my client to welcome existing/potential customers and present their product offering
  • Investigate and find new business
  • Prepare product proposal lists for customers based on their requirements and suitability
  • Promote and encourage sales of bestselling and new products
  • Attend quarterly Sales review meetings with the Sales Director
  • Work with the New Product Development team to research/develop new products/ranges and attend monthly meeting
  • Attend monthly Marketing meetings
  • Assist customers with marketing initiatives including special offers and design of promotional materials
  • Inform customers of any changes to product range, including special offers and discontinued items
  • Monitor and manage customers and their order performance to achieve sales targets set by the board
  • Liaise with internal departments/staff to deliver account requirements

Preferred Skills / Experience:

The successful candidate will be:

  • An excellent communicator with a creative and outgoing personality and lots of common sense
  • An excellent rapport builder
  • Confident, diligent and able to retain information
  • Willing to travel (sometimes at short notice) and drive in Europe, April to July extensive travel every other week, other months will require travel as required
  • Able to work within a team and to use own initiative
  • Competent in planning timescales and prioritising workload to ensure deadlines are met
  • Experienced in sales (necessary)
  • Holder of clean driving licence (applicant over 25 yrs old for insurance purposes)
  • Able to understand and appreciate culture differences
  • Bi-lingual in French, German or Spanish (an advantage)

Excellent skill levels are required in the following areas:

  • Administration
  • Computer skills - especially Excel
  • Customer service
  • Presentation
  • Attention to detail

Annual basic salary circa 35k Plus Benefits

Reference: 33398577

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