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ETIG - Senior Programme Manager

ETIG - Senior Programme Manager

Posted 11 September by CooperVision
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CooperVision®, Inc., a unit of The Cooper Companies, Inc. (NYSE: COO), is one of the world's leading manufacturers of soft contact lenses. The Company produces a full array of monthly, two-week and daily disposable contact lenses, all featuring advanced materials and optics. CooperVision has a strong heritage of solving the toughest vision challenges; such as astigmatism, presbyopia and ocular dryness; and offers the most complete collection of spherical, toric and multifocal products available.

Through a combination of innovative products and focused practitioner support, the company brings a refreshing perspective to the marketplace, thereby creating real advantages for customers and wearers.

From our extensive network of facilities in 12 countries across five continents, CooperVision distributes high-quality lenses virtually everywhere contact lenses are worn.

JOB TITLE: Senior Programme Manager

DEPARTMENT: ETIG - European Technical Innovations Group


WORKING PATTERN: Monday to Friday


  • To support the ETIG Director in the creation and maintenance of a coordinated overall portfolio of projects.
  • Responsible for the delivery of the agreed portfolio of projects, including the provision of operational direction and support to the individual Project Managers and Project Leaders, assigned to the projects.
  • Recognised in their own right as an SME on Project Governance Systems and Processes
  • Manage and develop Project Managers and Technical Engineers using the Performance Management suite of tools and templates.
  • As a Senior Manager you will provide support to ensure planning and implementing a continuous improvement activity within the ETIG group to ensure year on year performance improvement is achieved.
  • Operate within a Senior Management team to provide strategic direction for the ETIG group


Managing the customer

  • Liaise effectively with other departments, R&D, UK Manufacturing, Ashford Solutions and Budapest Manufacturing, and Life Cycle Management to ensure an effective and coordinated portfolio of projects exists.
  • Establish and maintain internal customer relationships through regular stakeholder meetings and 121’s to ensure our customer and ETIG share a common focus and positive perception.
  • Monitor and review with the internal customer, progress against plan to effectively manage specification changes which ensure that delivery objectives are met.
  • Demonstrate technical credibility to internal customers and ensure technical issues are resolved promptly and satisfactorily.
  • Work with other departmental managers to negotiate, agree and formulize business case to maximize profitability.
  • Ensure a strong network across the European sites thus ensuring a one team / one company approach.

Managing budgets

  • Monitor and safeguard commercial viability of the projects.
  • Ensure that the portfolio of projects are delivered to agreed time, quality and cost criteria.
  • Monitor and safeguard overall portfolio of projects.
  • Assist in development of, and monitor the ETIG CAPEX budgets.

Managing projects

  • Work together with the ETIG Senior Management team to establish projects and allocate project resources. Coordinating the operational delivery of all of the projects within his/her portfolio.
  • Ensure the Project Governance process is adhered to and updated with the latest practices.
  • Liaise with the internal customer and Project Managers/ Project leaders to develop detailed project requirements and a detailed project plan which is agreed and meets the customer’s requirements.
  • Identify resource requirements with Project Managers/ Project leaders to ensure project time line and quality is not compromised.
  • Work with Senior Management and team to exploit new technologies.

  • Represent ETIG as LCM Technical Team UKM Sponsor on all Life Cycle Management and New Product Introduction teams

Managing vendors

  • Assist Purchasing colleagues in contract negotiations to meet specific project requirements and ensure adherence.
  • To manage effective vendor relationships to ensure timely supply at optimum quality and cost, as needed.
  • Support the team in the selection of new vendors.

Managing the people resource

  • Coach, develop, motivate and manage your direct reports and project team members to ensure optimal performance is achieved.
  • Generate and maintain overall resource plan enabling optimum use of ETIG resources across the project portfolio reflecting business priorities
  • Manage complex multi-discipline, multi-cultural, and or multi-national teams to maximize performance.
  • Mentor project management resources including support for personal development plans; to ensure that project management resources of the right quality are available to be able to deliver the planned projects.


  • Delivery of projects within the assigned portfolio in an agreed schedule.
  • Number of project milestones planned for achievement compared to number achieved on or ahead of schedule.
  • Development lead-time - elapsed time for project, planned versus actual (baseline project).


  • Delivery of projects within the assigned portfolio to an agreed budget.
  • Work with Project Managers/Project leaders to ensure the true cost benefits are known, presented and managed throughout project life cycle.
  • Project cost models to be prepared and managed with regular reviews of forecast versus actual.


  • Delivery of projects within the assigned portfolio to an agreed quality.
  • Work with Project team to ensure conformance with primary process objectives, defined in the BRS, URS and acceptance documentation.
  • Project resource utilization, planned versus actual.
  • Project team briefings, frequency and quality.
  • Customer satisfaction throughout project life cycle.
  • Project team satisfaction.
  • Maintenance of visible project measures of performance.
  • Program phases and gates reviews are lead effectively, efficiently and add value



Excellent project management and organizationa

Reference: 36079215

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