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Estates Assistant

Estates Assistant

Posted 5 April by Shoosmiths Ended

Shoosmiths are seeking an Estates Assistant to join the Estates Management Team to help focus on Client Services and providing a good service to internal and external clients. The incumbent will assist in the organisation, management and co-ordination of all Estates Operations, building repairs and resource requirements for the office. In addition, the Estates assistant will ensure service is maintained to the highest standards in all circumstances.


  • Support the Estates Management team in the daily delivery of all facilities operations.
  • Provide support and cover to other Client Service Teams - Reception, Hospitality and Switchboard.
  • Assist in providing safety inductions and DSE assessment to support the team.
  • Act as a focal point for all local stationery issues.
  • Issue access cards and manage local database.
  • Assist with ordering business cards and name badges.
  • Assist to maintain training spreadsheets and homeworkers file.
  • Assist to organise events for health and safety week.
  • Load invoices onto SAP (internal procurement system). And reconcile credit card receipts.
  • Provide general health and safety administration support for the team.
  • Assist with weekly fire call point tests for Northampton Offices.
  • Assist with Risk Assessments and contractor management.
  • Assist with planning and organisation of office moves.
  • Liaise with external contractors to ensure call outs are correctly placed and work completed within agreed business service level agreements.
  • Any other duties as required.

Skills and Qualifications:

  • Ability to work accurately with minimum supervision.
  • IT literate with experience of using Word and Excel
  • Ability to work to tight deadlines with high levels of accuracy
  • Positive and professional attitude with strength of character and determination to succeed
  • Ability to identify areas requiring improvement and act on them.
  • Good organisational skills to ensure that tasks are effectively scheduled within working time available and with good administration skills
  • Flexible attitude to work to meet business needs
  • Excellent customer service experience with emphasis on dealing with clients and customers both face to face, via email and over the phone
  • Willingness to help others as and when needed

Required skills

  • Credit Card
  • Business Service
  • Focal Point
  • Safety Administration

Reference: 34833352

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