This job has ended. Find similar jobs.

Estate Parking and Access Officer

Posted 31 January by Aatom Recruitment Ended

Umbrella rate: £16.00 an hour

Working on behalf of a Local Authority, Aatom Recruitment has an excellent opportunity for an experienced Estate Parking and Access Officer on a 3 month contract with a possibility of an extension. They would like someone who has the experience and knowledge in the following:

Purpose of the role -

To manage the non-residential property portfolio including; garages, sheds and estate parking spaces. Increase income for the Housing Revenue Account by maximising the lettings for the non-residential properties. Administer the communal entrance keys service to an excellent standard supporting the voids team and housing officers.

Duties and Responsibilities -

  • Process requests for new letting of non-res properties
  • Process requests for terminating non-res properties.
  • Process appeals for parking charge notices.
  • Process requests for repairs in partnership with operatives.
  • Ensure requests for disposal of contents are managed and photos stored.
  • Respond to customer queries and requests for information relating to complaints and members enquiries.
  • Process incoming and outgoing voids keys.
  • Process orders from customers for communal access keys.
  • Investigate and draft responses to complaints and members enquiries.
  • Assist the Estate Parking and Access Manager to implement the investment programme for non-res properties.

Knowledge, Skills, Qualifications and Experience -

  • Good level of proficiency in a wide range of Microsoft IT packages, in particular Excel, Word and Outlook
  • Ability to pay attention to detail
  • Good Organisational skills and able to manage a varied workload
  • Good interpersonal and communication skills (written and oral) including literacy, tact and diplomacy
  • Ability to prioritise work and meet deadlines and timescales
  • Experience of providing advice and information to members of the public

Required skills

  • Advice
  • Appeals
  • Charges
  • Complaints
  • Estate
  • Housing
  • Local Authority
  • Parking
  • Public Sector
  • Revenue
  • Garages
  • Sheds
  • Repairs
  • Properties
  • Residentials
  • Investigate
  • Estate Parking and Access Officer
  • Estate Parking
  • Charges notices

Reference: 34360457

Bank or payment details should not be provided when applying for a job. is not responsible for any external website content. All applications should be made via the 'Apply now' button.

Report this job