£14.31 PAYE to £18.07 Umbrella (Per Hour)
Inside IR35 - Therefore you cannot operate as a Limited Company in this assignment
An estate officer with at least 2 years housing experience required.
Develop and promote sustainable relationships with residents and resident groups
Identify and or take prompt actions to remove P1's and (FRA) combustible items within the organisation's target time frames
Achieve 100% of all set KPI's (COT's, ITV's, Tenancy Audits -Organisational targets have been at 10% of stock, Home Checks, Call Backs, Terminations, A-socials, MPA cases, Insurance Claims, P1s and FRAS, TRA monthly contact etc)
Manage ASB cases in line with Hackney Housing ASB service Standards;
Achieve 100% of all set KPI's
Regular communication with Team and Estate manager / Cleaners / Ground maintenance / Planned maintenance / repairs service / Voids / Income / Insurance / SHP / Vulnerabilities (Tenancy Sustainment) team and all other agencies providing a service to Hackney Housing Residents
Be an ambassador for the estate management team - Polite professional and courteous in all interactions with customers and staff members alike.