Entry Level Claims Adviser

Nashrock Insurance Recruitment are looking for an Entry Level Claims Adviser to join a well established and successful Insurance Company, who specialise in Travel Insurance.

You will be responsible for supporting the Claims team ensuring phone calls are handled to a high standard, all correspondence is distributed accordingly, along with maintaining contact with customers and clients offering policy guidance and information when needed.

Duties

  • Registering claims data and progression
  • Communicating description with customers
  • Dealing with Client, Customer and Broker queries
  • Actioning resolution on same day complaints where required
  • Managing own workload efficiently
  • Adhering to legislative requirements and medical confidentiality
  • Partaking in projects for the claims team

Requirements

  • Possess great communication skills
  • Confidently hold the ability to build relationships with Brokers and Clients
  • IT Literate and good attention to detail
  • Prioritise and manage own workload efficiently whilst working towards deadlines
  • Open to change, in expanding department

Required skills

  • Adviser
  • Calls
  • Claims
  • Insurance

Application questions

Do you have insurance experience?
Do you have previous customer service experience?

Reference: 32599609

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