At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.
This is an outstanding opportunity to be part of an innovative new online learning service that Pearson has launched in the UK. Working in partnership with universities across the UK, the division provides online learning services including marketing, student recruitment, course content development, training and ongoing student support.
Responsible for the provision of outstanding consultative sales activity to deliver student recruitment targets for a portfolio of programmes. Managing between 600 – 800 prospective students at any one time, this will be achieved through the provision of a personalised sales experience which will be managed through a customized instance of SalesForce.
Core Tasks and Responsibilities
Person to person selling utilizing phone, email, SMS and online engagement activity. This encompasses contacting digitally generated leads against well-established service standards and working them through the sales funnel over an extended period of months. Core communications tools include phone, SMS and email.
Utilizing our customized CRM instance to maintain detailed personal records for each prospective student in order to deliver a highly engaging personalized experience.
Utilizing personal and team activity reports and dashboards to monitor and drive personal performance and against pre-determined sales KPIs
Under the instruction of the Senior Enrolment Advisor, work flexibly and collaboratively with other members of the team to maintain service standards that deliver against KPIs for all intakes and programmes within the portfolio
Assess the suitability of prospective students and assist them with the application submission process. This can include using the NARIQ database to assess qualifications as well as providing support regarding English language testing, access to finance and the submission of CVs, references and personal statements.
Participate in developing new and innovative ideas for campaigns, workflows and messaging to improve personal and team performance.
Pearson is an equal opportunities employer. We do not discriminate against employees or job applicants and select the best person for each job based on relevant skills and experience.
We are also committed to building an accurate picture of the make-up of the workforce and encouraging equality and diversity.
The information you provide will stay confidential, and be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.
Who we are looking for
Experience of B2C consultative selling in professional services, student or talent recruitment, or similar high value non tangible product environment.
Excellent IT skills including using Office Suite
Basic data management and analytics skills
Excellent written and oral communications skills
Degree or equivalent professional qualifications
Experience using SalesForce CRM
Knowledge of the UK HE sector
Primary Location: GB-GB-London
Work Locations: GB-London-80 Strand 80 Strand London WC2R 0RL
Employee Status: Regular Employee
Job Type: Standard
Shift: Day Job
Job Posting: Oct 29, 2019
Job Unposting: Ongoing
Schedule: Full-time Regular
Req ID: 1913998
Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.
Bank or payment details should never be provided when applying for a job. For information on how to stay safe in your job search, visit SAFERjobs.Report this job
"Office Assistant jobs in London"
'Saved search name'