End User Support Apprentice - EC4M - Chancery Lane

Posted 9 April by Tech City Stars Featured

Do you have:

ENERGY?

ENTHUSIASM?

WILLINGNESS TO LEARN?

ABILITY TO TAKE FEEDBACK?

PROPENSITY TO TAKE ACTION?

We call this #EEWAP, and if you are full of #EEWAP then an apprenticeship with Tech City Stars could be PERFECT for you!

WHAT DOES THIS JOB INVOLVE?

We are looking for a well organised and passionate individual to take up the role of End User Support Apprentice, reporting directly to the End User Technology Manager.

You will be responsible for support of the end users within the Head Office ensuring suitable processes and support is in place.

You have a strong belief in the ideas of "working how we live", you will be responsible for ensuring the highest level of service is delivered, high performance and quality is maintained and consumers of the service are valued.

This is a role that has responsibilities of our largest market and so has high expectations, it is a fantastic opportunity for you to join an amazing company and make your mark.

WHAT WILL I BE DOING?

  • Key responsibilities

    • Supporting end users with all their end user devices
    • Helping new employees with their devices and software
    • Providing excellent customer services when supporting all Just Eat employees
    • Developing and learning about new end-user technology (Google apps, new devices, Windows, Chrome OS, Mac OS X)
    • Setting up and supporting audiovisual equipment

WHAT DO I NEED TO BE GOOD AT?

Our client would be particularly interested in candidates with;

  • Required skills and experience

    • Interested in technology as a career
    • Strong oral and written communication skills
    • Highly organised with a keen eye for detail
    • Self-motivated and uses own initiative
    • Enthusiastic and driven to deliver
    • Enjoys working in a dynamic, fast-paced environment

ENTRY REQUIREMENTS

All you need is EEWAP - Energy, Enthusiasm, Willingness to Learn, Ability to Take Feedback and Propensity to Take Action.

You’ll also need to pass a face to face screening interview with our Employer Partnerships team (don’t worry, we’re a friendly bunch) and sit initial assessments in Maths and English.

WANT TO KNOW MORE?

There’s tons of information on Tech City Stars, our qualifications and our process for helping young people to kickstart their careers on our website - www.techcitystars.co

ABOUT TECH CITY STARS

Tech City Stars helps talented young people to start their careers through exciting apprenticeships with a focus on digital skills. Apprentices can choose from one of our three advanced apprenticeship pathways - Digital Marketing, IT Support & Networks and Web & Software Development. Once you’ve applied, we’ll work with you to understand which pathway is the best fit for your skills, personality and interests and then we’ll introduce you to employers looking for apprentices in that pathway.

CAREER KICKSTARTER

Every week, Tech City Stars puts on an awesome event where employers come to meet a group of young people who are full of #EEWAP and who are looking for apprenticeships. The event lasts a full day, and every candidate gets the opportunity to meet and impress a group of awesome businesspeople who are looking to hire apprentices. After the event, employers invite successful candidates to work trials in their offices, and if that goes well - hey presto - YOU’RE AN APPRENTICE!

Required skills

  • Customer Service
  • End User
  • Problem Solving
  • Technical Support
  • Mac OS

Reference: 34859297

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