Empty Homes and Lettings Coordinator

Posted 6 September by CvWow
Ending soon
  • Do you have proven experience as a Lettings Coordinator?
  • Are you and excellent communicator who is committed to putting customers first?

If the answer is YES, our client is looking to recruit an Empty Homes and Lettings Coordinator to join the team in Horsham.

The business currently have 1 permanent vacancy and 1 fixed-term contract for 6 months.

What they can offer you:

Here at the business, our client know that their greatest assets are their employees; which is why in return for your hard work as the Empty Homes and Lettings Coordinator, you will receive a salary of circa £19,000 - £23,000 per annum pro rata. You will also receive benefits including:

  • Great holidays – 23 days, plus public holidays. They also close between Christmas and New Year so you get another 3 days bonus!
  • The ability to buy extra leave and discount cards
  • Flexible working
  • Employee referral scheme
  • A great pension scheme
  • Cash claim-back on medical treatments
  • Travel to work loan
  • Discounted rates on a cycle scheme, personal medical plans, life assurance, give as you earn, critical illness and travel insurance

What will I be doing?

Working as part of a team, the Empty Homes and Lettings Coordinator will need to work collaboratively to provide an innovative empty homes and lettings service to minimise revenue loss and increase value for money, whilst striving for an improved customer experience. Duties include:

  • Deliver an efficient and effective empty homes and lettings service
  • Advertise and marketing empty homes
  • Shortlist applicants
  • Coordinate pre moving out visits
  • Ensure nomination procedures are followed
  • Undertake eligibility assessments
  • Progress transfers and mutual exchanges
  • Manage waiting lists

What do I need?

You will be committed to putting customers first whilst using your initiative to achieve results. To succeed in this role, you will need to prove that you are an excellent communicator with the ability to analyse information and present it clearly. You should have a demonstrable record of responding to customer feedback in a professional manner and experience of managing customer’s expectations.

About the Business

Our client is one of the largest housing associations in southern England and has a well-established reputation as a successful business with social objectives. They provide housing of all different types, to customers who live in their almost 30,000 properties. It is an exciting time for the Group and are in the process of revolutionising the way they work to ensure that they continue to thrive and achieve their social objectives.

If you have the skills and experience to become the Empty Homes and Lettings Coordinator, our client want to hear from you. Click APPLY today to review the full role profile!

The vacancy you have applied for is being advertised by CVWOW Ltd, the UK's leading, award winning recruitment specialist. No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status. Full terms and conditions of the CVWOW business can be found on our website.

Required skills

  • Agent
  • Estate
  • Housing
  • Lettings
  • Building

Reference: 36041656

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