This job has ended. Find similar jobs.

Employment Advisor

Posted 1 February by Woodrow Mercer Group Easy Apply Ended

My client a privately owned business is looking to appoint an Employment Advisor on a permanent basis. The role will involve;

  • Work closely with the claims team on unemployment case files, reviewing information received from claimants and providing feedback on work search activity and progress.
  • Provide ongoing support, advice and guidance to customers regarding their search for work.
  • Manage the caseload, as appropriate, to deliver improved return to work outcomes across the entire portfolio.
  • Manage the portfolio with a focus towards reduction in overall average claim duration.
  • Dealing with incoming and outgoing customer correspondence and calls relating to search for work activity.
  • Reviewing CVs, job applications and providing advice to customers on performance.
  • Emphasis placed on relevance of skills, experience and application suitability.
  • Provision of ongoing customer support and job search validation

Skills & experience;

  • Previous experience may have included the direct placement of candidates in roles. For clarity, this is not a requirement of this role. 
  • Credible experience working in the recruitment industry with an excellent understanding of the work search environment.
  • Experience of managing a portfolio of clients/cases with limited or no supervision.
  • Prior experience of liaison with job applicants, particularly via telephone and written correspondence.
  • Good familiarity with external work search resources (e.g. websites, agencies, self-help materials)
  • Proactive, with excellent organisational skills.
  • Strong written, verbal, and interpersonal communication skills.
  • Team work essential
  • All Role Holders must maintain an appropriate standard of confidentiality. Candidates must be comfortable with regard to working within a regulated environment.


Working housr 9am-5pm (1 hour for lunch)

24 days (rising 1 day per calendar year of service to a maximum of 27).

Required skills

  • Employment Advisor
  • Internal Recruiter
  • Back to Work Advisor

Reference: 34369969

Bank or payment details should not be provided when applying for a job. is not responsible for any external website content. All applications should be made via the 'Apply now' button.

Report this job