EMEA HRIS Support Analyst-London-£40-£50k

Posted 15 March by Proxime Search
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EMEA HRIS Support Analyst-London-£40-£50k

We are looking on behalf of the world’s leading commercial real estate services firm, who serve real estate owners, investors and occupiers through more than 350 offices worldwide.

Key Responsibilities

  • Support HR Customers/End Users on a day-to-day basis and help in timely resolution of issues
  • Functional support: Advice and support to all users of the system
  • Gather and document business support requirement
  • Liaise with technical support teams on changes
  • Configuration: Setting up table values, Companies, Departments, Locations, etc.
  • Support data migration and related activities when company acquires new businesses or new contracts
  • Liaise with individual country contacts on data verification and cleansing
  • Troubleshooting; identify and implement corrective and preventative actions
  • Logging and tracking progress of incidents using the Service Now ticket management system
  • Ensure Security access adheres to US policy for SOX auditing
  • Supporting global HRIS activities such as testing feature pack, new functionality etc.
  • Deliver training to HR users
  • Maintaining key system documentation such as Functional Design Documents and Data Mapping Documents

Person Specification/Requirements

  • Prior experience with a HR system (PeopleSoft, Oracle, SAP, Workday or any other major HR system) ideally within a support role or project role
  • Knowledge of core HR business processes
  • Ability to work with the Technical and Functional teams in a proactive manner.
  • Assist in the design, testing and deployment related activities
  • Ability to create complex query and generate reports. Proficient in the use of Microsoft applications.
  • Experience working for a Global organisation
  • Excellent communication skills, both verbally and in writing
  • Strong analytical skills
  • Ability to prioritise and co-ordinate tasks efficiently ensuring all deadlines are met
  • Pro-active and self-motivated to complete activities with a flexible approach to work
  • Team player who deals effectively with colleagues and clients

Reference: 37525149

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