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EMEA Client Services Manager

Posted 6 February by Meraki Talent Limited Featured Ended

Meraki Talent’s client is currently seeking a passionate client services professional to join their EMEA Client Servicing Team for a role which can be based either Edinburgh or London. Our client has a strong range of distribution channels and evolving product set which meets the needs of a wide variety of Institutional Clients.

This role requires either French or German language skills.

In this newly created Client Services role you will take responsibility as a single dedicated point of contact for a range of key clients run on a Pooled or Segregated basis.

  • Managing incoming client queries in a professional manner
  • Proactive communication with clients on key matters relating to their service
  • Resolving any operational issues including custodian issues, client reporting and data requested
  • Participate in client transitions for example take-ons, terminations, benchmarking
  • Oversight on client reporting
  • Communicating on client cash/stock movements to internal departments
  • Logging of any breaches to SLAs or complaints
  • Working closely with Sales and Business Development to ensure great client experience

For this great career opportunity my client is seeking a talented Client Service professional who has experience gained in the Fund Management sector. Fluency in either French or German is required and good knowledge of investment products/asset classes is essential.

In addition to an enjoyable and varied role, my client offers support towards professional qualifications, access to first class training and development as well as a number of CSR and Charitable activities you would be welcome to participate in.

Required skills

  • Client Services

Reference: 34406676

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