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EGaming CRM Executive

Posted 6 February by William Hill Ended

Personalised messages. Millions of customers. World class communication.

We've plenty to shout about. Our offers, our prices, our products. From Live Casino to Bingo, our gaming products speak for themselves. But you'll understand the importance of a world class CRM system. Sending thousands of messages daily that talk to customers on an individual level, about their interests, at a time that works for them. That's where you come in.

We're looking for a CRM Executive to maximise our E Gaming CRM marketing strategy. You'll develop and execute campaigns, analyse results and drive improvements aimed at helping customers take advantage of what we have to offer. Focused on re-activation, churn prevention, underperformance as well as the retention of reactivated customers, the campaigns you'll mange are crucial to our success.

Essential skills

Email, outbound, SMS, social and as technology evolves there's more to come. Experienced with communicating to customers through different channels, but you're always thinking of new ways to communicate and new content to talk about. You're sharp, you analyse large amounts of data and listen to what it's telling you. You use this information to create and execute better campaigns, time and time again. Testing and learning is the foundation of your approach. We need people with the right CRM skills and experience within this area.

Working with Decision Science, Marketing, Product and our Online Casino Operation teams you'll have access to a wide variety of inspiration. You'll also work with a variety of 3rd parties too. Combining your skills and knowledge with their expertise, you'll be able to clearly see the value you're adding to the business and be recognised for this too.


Other Information

Whether you decide to live in Gibraltar or southern Spain you're never far from the beach, good surf and fantastic sailing hotspots. Whilst we work hard, we find plenty of time to take advantage of alfresco living too. We offer:


An excellent re-location package typically covering moving costs, accommodation deposit and 1st months' rent


Help with learning the local language


25 days holiday + Gibraltar bank holidays (approximately 12 days)


A day off for your birthday


Healthcare and Life Assurance Pension Benefits


As one of the leading employers in Gibraltar we've also offer discounted gym membership, discounts with local restaurants and many more lifestyle perks too

Reference: 34411193

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