ECommerce Trading Manager

Quest Search & Selection is currently recruiting for this international business within the luxury Accessories, Gifts, Watch & Jewellery sector. This brand is steeped with heritage but still pride themselves on innovation & design in the market today.

This role would be a 6-12-month contact as an eCommerce Trading Manager is to oversee and refine the digital strategy & enhance the customer experience.

Key Responsibilities of this eCommerce Trading Manager:

• Manage all digital activities on the website, including product display, returns and exchanges & payments.
• Align e-commerce activities with local and international marketing plans.
• Work closely with internal stakeholders, Marketing Manager, head office team and external agencies, to manage and optimise digital campaigns.
• Monitor and optimise daily PPC, SEA, retargeting.
• Perform daily updates of product listings and content on the e-commerce website.
• Validate orders, performing fraud checks, process control, and managing cart abandonment.
• Conduct daily sales and traffic analysis, reporting on key KPIs and other metrics.
• Continuously optimise traffic, sales, KPIs, content, and customer experience.
• Implement, manage, and analyse A/B testing to improve the user journey and boost sales.
• Lead and oversee two team members- e-commerce executive and coordinator.

Requirements for this eCommerce Trading Manager:

• Ideally having 2-3 years + experience with eCommerce/Digital retail in agency or inhouse environment
• Maternity cover ideally candidate available Immediately or within 4 weeks
• Working knowledge in Magento or another similar CMS system
• Working knowledge in SAP, MS Office, Google Analytics, Google Webmaster
• Basic understanding of HTML5 is desirable but not essential
• Genuine passion for customer service, luxury/fashion, and the brand's target audience, with proven experience

Benefits that come along with this eCommerce Trading Manager:

• Holidays
• Pension
• Bonus potential - 5k
• State of the art head office-(this is an office-based role)
• Potential of the contract to be extended or go perm
• Be part of a multi-branded global business
• Other additional benefits and discounts across the group

If this opportunity sounds like you and you are available immediately or within a month and happy to take on a contract, then please apply quoting the reference no!