ECommerce Sales Coordinator

Posted 2 October by XPERT RECRUITMENT SOLUTIONS LIMITED
Easy Apply

Have you worked in a fast-paced sales environment?

Are you someone who strives when the pressure is on?

We have the perfect opportunity for you!!

An excellent opportunity to join our clients rapidly growing E-commerce department, this role involves providing sales support to the Ecommerce team, by coordinating a group of customer accounts, managing and implementing online promotions, liaising with customers, suppliers and internal departments to build and maintain relationships whilst increasing sales across their brand.

Key Duties

Co-ordinating a variety of customer accounts.

Support the implementation of promotional campaigns to achieve sales

Assist the sales team to ensure delivery of all campaigns and promotions are uploaded.

Manage the day to day communication with the e-commerce businesses

Process & manage sales orders.

Dealing with customer requests.

Maintain control of customer forecasts and help stock turn.

Liaising with internal departments to ensure customer orders are delivered on time and enquiries are responded to quickly and efficiently.

Process backorders weekly and manage all facets of sales admin.

Develop and build customer relationships.

Produce customer reports to help the sales team.

Provide assistance and support to our sales reps and agents.

Work towards targets

Ensure excellent levels of customer service is maintained at all time.

Any other sales related duties.

Experience & Skills Required:

Have a minimum of 1years experience in a similar role.

Will be educated to GCSE level (minimum) and have grade C or above in Maths and English.

Are comfortable with MS Office, in particular MS Excel.

Be self-motivated, highly organised and able to work well under pressure to meet deadlines whilst prioritising a busy work schedule.

You will be an excellent communicator (both written and oral), paying high attention to detail. You must be comfortable in dealing with people of all levels to build relationships, grow sales and increase brand awareness.

You will be a flexible team player with a creative flare and a can do attitude.

Package

A starting at: £16-£18k per annum with 22 days paid holiday per year (+Bank Hols).

Company workplace pension

Free on-site parking

Monday to Friday 8:30am to 5:00pm with 30minute lunch and 2 x 15minute breaks.

Required skills

  • Customer Service
  • Ecommerce
  • Enquiries
  • Orders
  • Sales Team

Reference: 39044901

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