Duty Manager

Posted 24 January by CCN Recruitment

Our client, a boutique hotel and restaurant in the heart of Inverness, currently has a fantastic opportunity for a Duty Manager to join a dedicated and highly skilled team. In return, you will be offered a competitive salary, share of gratuities that are shared out twice yearly and an incentive to stay in some of Scotland’s premier Hotel for a massively discounted rate.

The ideal Duty Manager will have a food & beverage background and previous experience managing a team. A "leading by example" attitude should be second nature, and a willingness and passion to go above and beyond to make a guest’s experience as good as it possibly can be.

Duties will include:

  • Managing and leading a team of staff, and or night team with a hands-on approach
  • Ensuring all areas of the hotel run smoothly in a professional and friendly manner for guests to enjoy
  • Dealing with customers, including complaint handling
  • Troubleshooting emergencies
  • Scheduling your staff rota
  • Liaising with other departments
  • Manage and complete all Duty Management duties and tasks for the smooth running of the business
  • Having a positive impact on guests
  • Have a flair for communication and leadership

Person Specification:

  • Good communication skills, particularly with guests and co-workers
  • Diplomacy and communication skills to handle any emergencies in a level-headed manner
  • The ability to multitask and manage your time
  • No fear of decision-making

If you are interested in the above Duty Manager position and have the relevant skills & experience, please simply click the APPLY button now.

Reference: 34304888

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