Dutch Speaking Customer Support

Posted 7 March by Recruitment Direct

Dutch Speaking Customer Support – travel related

Amsterdam. Netherlands

€19,344 per year

Candidates must already be in the Netherlands to attend open day.


The support professional will be responsible for taking inbound calls from prospective customers with regards to travel bookings, handling customer inquiries in a professional manner while providing the highest level of customer service.

  • Offering customer service to end users in relation to a wide range of products
  • Answering emails from customers
  • Ensure customer satisfaction by providing timely and accurate information
  • Logging detailed and accurate case notes to ensure optimal assistance for customers

Experience and personal skills needed:

  • Intermediate vocational education (MBO)
  • You have strong typing and PC skills
  • Native level Dutch language
  • Software related knowledge and aptitude is a plus
  • Sales mindset: passion to find the right solution for the customer , while also closing the sale and potentially up-selling the customer
  • You are interested in fashion
  • Enthusiastic and dynamic, you are very comfortable with communicating by phone and mail and you have a good writing expression.
  • You are outgoing and approachable, with excellent customer service and enjoy working in a team environment.
  • Well-organized, accurate, you are detail-oriented, professional and courteous with high self-motivation.

We offer you:

  • Salary 1612 per month (gross)
  • Monday till Friday 09:30-18:00
  • An exciting full time job in a young international environment
  • Location easy to reach by Public Transport / full travel costs compensation if you live further than 10 km from working location
  • Attendance bonus system (700 yearly)
  • Referral bonus system
  • Possibilities for development and promotions
  • Pension plan

Reference: 34623449

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