Dutch speaking Customer Service Representative

Posted 20 July by Language Matters Ending soon

You definately won't walk alone in this role, as our client offers you the opportunity to work within a very welcoming multinational Customer Services team. This Dutch speaking Customer Service role is located in the hometown of the Beatles, Liverpool! We are currently looking for someone with previous experience in a customer service related role within a corporate environment as well as absolute fluency in Dutch written and spoken. Your main responsibility will be to deliver a world class service to Benelux based customers by providing product information and dealing with complaints via phone/email/chat.

As a Dutch speaking Customer Service Represenative you will also have the opportunity to manage the client's e-commerce site by uploading relevant Dutch content, translating product information in to Dutch and run weekly reports to analyse traffic to the site. This role is well suited to you if you enjoy dealing with customers on a daily basis and are able to prioritise tasks.

Profile

  • Fluent Dutch written and spoken is mandatory
  • Additional fluency in French, written and spoken is desired
  • Great communication skills
  • Previous experience working as customer service advisor, customer service coordinator, customer service coordinator, sales administrator, technical support, help desk advisor is desirable, but not essential
  • A strong and confident communicator in the required languages
  • A team player able to work well and communicate with departments

To apply, please send your CV in Word format to Frank. If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all vacancies that match your language skills and work experience.

languagematters is a multi-discipline, multilingual recruitment agency offering a wide range of bilingual jobs in London, the South-east, nationwide and overseas. Our goal is to be the most valued, knowledgeable and indispensable recruitment partner in the language recruitment field.

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB: Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. languagematters is acting as an employment agency in relation to this vacancy.

Required skills

  • Dutch
  • customer support
  • customer service
  • sales administrator
  • logistics
  • customer advisor
  • sales administration
  • order processing

Application questions

Are you eligible to work in the UK and available for interview at short notice in Liverpool?
Are you fluent in Dutch and English?
Do you have customer service skills or experience?

Reference: 35678525

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