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Dutch Speaking Customer Service Representative

Posted 2 February by French Selection UK Ended

Dutch Speaking Customer Service Representative
Customer Service, sales coordinator, Customer Care, Administration, SAP, ERP, CRM systems, purchase order, EMEA, data entry, customer support, order processing, purchase order, quotation, fluent Dutch, Netherlands, Holland, European languages, German, French, Italian, Spanish, Cheshire, North West
Salary: up to £28k DOE + benefits
Location: Northwich, Cheshire
At Commutable from Middlewich, Chester, Winsford, Congleton, Macclesfield, Knutsford, Wreham, M6, Twemtow, Chester, Market Drayton, Warrington, Stoke on Trent, Crewe, Manchester, Newcastle under Lyme, Whitchurch, Runcorn, Cheshire, North West
Ref: B18DD

Please visit the French Selection UK website, vacancies section, search job reference: B18DD
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.

Our client:
Our client is a well established International company

Main duties:
To be responsible for the day to day customer care in order to develop the business on the UK and European markets

The Role:
- To deal with enquiries on the daily basis via email or over the phone
- To develop and maintain a strong relationship with new and existing clients
- To process and follow up orders
- To ensure on-time delivery
- To deal with invoicing and credit note processing
- To liaise with external suppliers to resolve customer queries
- To help the Sales Team by reporting issues, deliveries
- To gather customer/ market intelligence to support future business growth
- To be in charge of general administration duties (weekly report, database update)
- There may be opportunities to travel within the region to further develop customer relationships.

The candidate:
- Fluent in English & Dutch (Written and spoken) is essential
- Fluent in French or German would be an advantage
- Previous experience in Customer Service is essential
- Excellent communication and interpersonal skills
- Able to work as part of a multicultural team as well as to take initiatives
- Able to work under pressure in a fast pace environment
- Proactive and dynamic personality
- Knowledge of CRM systems, SAP is desirable
- Computer literate (Excel, Word, Outlook…)

Salary: up to £28k p.a. depending on experience + benefits

French Selection UK, the leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.

Required skills

  • Administrative
  • Customer Service
  • Customer Support
  • Dutch

Reference: 34044763

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