This is a fantastic opportunity to work in an international team all working towards the same end goal - exceptional customer service to be proud of.
*If you are applying for a multilingual role, both written and spoken language fluency is essential.
*Managing customer queries via telephone and email on a day to day basis
*Updating customer's orders and accounts via online and in-house databases
*Checking and amending live orders were appropriate
*Liaising with couriers via telephone and web regarding customer's deliveries
*Delivering a first-rate customer service experience in all cases
What we are looking for in the ideal candidate:
*Enthusiastic and bubbly personality
*Ability to communicate professionally via telephone and email
*Strong team player
*Flexible in terms of working hours
To discuss in more detail please call or email
- incoming calls
- customer service agent
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