Dutch Speaking Customer Service Advisor

Posted 18 February by Red Recruitment
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Are you passionate about providing a high level of customer service? Would you like to work for a global organisation?
Are you fluent in English and Dutch?

  • Dutch Speaking Customer Service Advisor
  • Cardiff (Pentwyn)
  • £9.50 per hour
  • Temporary, long term, ongoing
  • Free Parking
  • Full Time - Monday to Friday

Answer incoming calls from business to business customers to take repair orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information

RESPONSIBILITIES OF A DUTCH SPEAKING CUSTOMER SERVICE ADVISOR:

  • Answer incoming calls and respond to emails
  • Provide customers with product and service information in a positive, friendly manner
  • Process orders, forms and applications
  • Follow up customer calls where required
  • Liaise with service technicans regarding products
  • Arrange courier collections via shipping systems

ABOUT YOU:

  • Excellent customer service and customer care skills
  • Fluent in Dutch (Native or Mother Tongue would be advantageous)
  • Fluent in English
  • Contact Centre experience or working in a role where language skills are used
  • Data entry and typing skills
  • Experience in a similar role as a Dutch Speaking Customer Service Advisor is desirable

This is an ongoing temporary role with a view to become permanent. To be considered for the vacancy of Dutch Speaking Customer Service Advisor, apply today!

Reference: 37304027

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