Dutch speaking customer service advisor

Posted 9 November by Yolk Recruitment Ltd

Dutch speaking customer service advisor

£18,000 to £22,000


A commercial insurance business with a close and growing team has an opportunity for a native Dutch speaker to join them as their business expands throughout Europe.

Responsibilities

  • Be the first point of contact for customers with regards to their insurance queries
  • Manage incoming call volumes within the agreed timescales
  • Make sure that all information recorded is accurate
  • Support the clients and customers of the company in any form of communication
  • Keep the diary system up to date at all times
  • Be able to prioritise your workload on a daily basis
  • Handle complaints from customers in a timely manner
  • To Liaise with the senior management team regarding any issues which may arise
  • To support fellow team members to ensure that business as usual is maintained
  • To act as mentor/buddy to less experienced staff to ensure that they reach the required standard.
  • To carry out any additional duties which the company may require from time to time.

Experience Required

  • Must be a fluent Dutch speaker
  • Excellent communication skills and a strong team player
  • Previous administration skills would be desirable

Benefits

  • Working within an established yet ambitious and growing company
  • Onsite parking
  • Opportunities to develop within a growing business
  • £18,000 - £22,000

How to Apply

If you believe that you have the skills and experience for the role- then please get in touc. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Emma Harries at Yolk Recruitment

*Please note, whilst we do our best to contact all candidates, due to our high number of applications we receive we cannot guarantee this for every role. If you have not heard from us within 7 working days of applying, then, unfortunately you have not been successful. Please keep an eye on our website for more opportunities*

Reference: 33380010

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