Dutch Speaking Automotive Warranty Assistant, Luton,UK

Posted 6 April by Origin Multilingual Easy Apply
Dutch Speaking Automotive Warranty Assistant
Luton
£19500 - £22000
Monday – Friday
Permanent
Job Reference: BH9703

Client Profile:
Our client is a leading provider within their field. With International operations across a multi-sector capacity, they are THE partner with many House Hold Brands. Due to expansion, they are searching for a Dutch Speaking Warranty Assistant on a full time and permanent basis.

Key Purpose
As the Dutch Speaking Warranty Assistant you will be responsible for the following:
• Handling inbound calls and correspondence – email, fax telephone and answering of common questions from dealers
• Fully investigating requests following my client’s procedures and protocols
• Dealing with Escalation requests and following up until a resolution is sourced in line with company SLA’s
• Logging and tracking dealer contacts and cases on my client’s database
• Keeping up to date and researching current product and technical information
Personal Specification

The successful Candidate(s) for the Dutch speaking Warranty Assistant will have the following competences:
• Excellent Written & Verbal Dutch skills (Fluent level) – Intermediate English is okay
• Full valid driving license is a requirement
• Work experience in customer service advantageous but not essential.
• Graduates or school leavers welcome
• Calm disposition and positive outlook, particularly when working under pressure.
• Trustworthy and honest in all aspects of the role.
• Self - motivated and happy to work with a high degree of autonomy.
• Team player who appreciates the value of co-operation within the local and international team.

If this sounds like the role for you then contact Jade at Origin Multilingual today to begin your application.
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Reference: 34842006

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