Charity Talent are currently recruiting for a temporary for a Donor Care Assistant, to work for a Social Welfare Charity based in Central London. They are looking for someone to start asap, this is a 3 month temporary contract with a possible extension.
As the Donor Care Assistant you will have experience of working in a Fundraising Department. You will have experience of dealing with Donors or Supporter care. You will have excellent customer services skills because you will be dealing with Donors over the telephone, email and webchat. The job is based in a Supporter Care department and as the Donor Care Assistant you will be responsible for dealing with incoming calls and respond to Donor queries via email as well. You will also make sure all fundraising records are updated on their fundraising database.
Customer care within a fundraising department
Supporter / Donor Care