This job has ended. Find similar jobs.

Document Production Specialists x 2

Posted 31 January by TSR LEGAL Easy Apply Ended

My award winning Regional law firm now seek 2 Document production specialist’s to provide a professional, accurate and efficient document production service. The main duties of a Document production specialist will include, but are not limited to:

  • Producing and amending correspondence, documents, reports, faxes, deeds, attachments etc from a variety of sources.
  • Producing and amending PowerPoint presentations, organisational charts, mail merges and Excel spreadsheets and graphs
  • Effectively prioritising and dealing with incoming and outgoing work
  • Proof reading and checking documents that have been produced to ensure they are correct, in line with house style and, where applicable, attachments have been included
  • Liaising with team leader’s and legal PAs, as appropriate, in relation to document production matters and queries
  • Effectively managing workloads to ensure all deadlines are met and clients advised of progress
  • Assisting colleagues in house and in other offices, as required

Other duties and responsibilities

Providing and assisting immediate colleagues and other departments where practical.

Team duties will therefore include:

  • Managing and amending the firm’s database
  • Advising clients on the appropriate formatting and styles for their documents
  • Providing an expert word support function to all areas of the firm
  • Regularly checking the workflow system and assisting wherever possible with any backlog
  • Creating and updating standard operation procedures on the key package functions used within the firm
  • Troubleshooting, in conjunction with IT, any documents which are proving problematic
  • Picking up telephone calls for other members of the department when they are away from their desk
  • Participating in a lunch time telephone rota
  • Working effectively with other legal and support departments as required
  • Participate in workshops to designed to develop all areas of service in line with the business needs
  • Any other duties as reasonably requested by a person of an appropriate seniority

Skills set

It will be your responsibility to ensure that you are up to date and familiar with the departments, key personnel, clients, internal systems and procedures. This will ensure you’re able to carry out the role effectively and, where appropriate, discuss any training requirements with the relevant person(s). In addition to this, he or she should have/be:

  • Accurate typing speed of at least 60 words per minute with advanced knowledge of Microsoft Word, Outlook, Excel, PowerPoint
  • MOS qualification (or working towards certification)
  • Excellent telephone manner and build a competent knowledge of telephone system
  • Excellent communication, organisational and team skills
  • Excellent attention to detail
  • Flexible and dependable, able to take the initiative
  • Able to remain calm under pressure and work to tight deadlines
  • Conscientious, approachable and enthusiastic
  • Able to quickly build confidence, respect and trust with others
  • Wants to delight customers, above and beyond the call of duty
  • Understands their customers’ needs
  • Is able to communicate clearly, both written and orally
  • Is able to handle complaints and ensure the appropriate course of action is taken to resolve them
  • Works with accuracy and an eye for detail
  • Always considers the best interests of the company and the customer
  • Is able to suggest improvements and best practice
  • Has a pleasant, warm and friendly demeanour
  • Is willing to build long term relationships with the customer and the company
  • Takes personal pride in their work and appearance
  • Works to adhere to all policies and procedures as set out in the Company Handbook

In return the company offer a generous package with excellent holidays, optional Healthcare, free parking and the opportunity to progress for the ambitious and hardworking.

Please apply to Liz at TSR Legal

Reference: 34364158

Bank or payment details should not be provided when applying for a job. is not responsible for any external website content. All applications should be made via the 'Apply now' button.

Report this job