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Dispatch Planner - Leeds

Posted 4 January by Leeds Commercial Ended
Dispatch Planner

Leeds

£10.54 per hour with potential increase after 3 and 6 months.

Working for a leading utilities provider currently going through a period of expansion, this is an excellent opportunity for applicants with confident communication skills and previous customer service experience to join a busy team and provide a first class service to customers.

Main duties will include scheduling appointments between customers and engineers both over the phone and through an internal system, answering queries in a professional manner, promoting products and services where relevant, maintaining an internal system with call records and general administration using an in-house system and MS Office.

Applicants must have friendly, confident communication skills, the ability to use initiative when handling more complex queries, the ability to build rapport over the phone and excellent attention to detail.

Previous phone-based experience is preferred however the company offers a full training programme. Applicants must have confident keyboard skills.

The site is open 7 days per week and hours will be on a 10 week rota basis.

37 hours per week between 11am and 8.30pm Monday to Friday and potential Saturdays 8am – 5.30pm.

Although the assignment is initially for a 6 month period, there is a strong possibility of extension and permanency.

Successful applications will be subject to passing a credit check and Disclose Scotland.

Benefits include weekly pay, paid annual leave, pay reviews, progression, canteen facilities, parking and full training.

Interested? Click apply

Reference: 33789966

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