Director of Continuous Improvement

Posted 16 September by NHS Business Services Authority

Director of Continuous Improvement- Sussex based - Attractive package

In advance of the merger in April 2021, of these two award winning organisations, an opportunity has arisen for an inspirational practitioner to join the senior team as Director of Continuous Improvement. Working throughout the Trusts and with their partner organisations to build upon the passion for service excellence and transformation that has been engendered through the “Patient First” programmes, you will be able to support the Trust Board to develop the new organisation as well as develop strategies to address the wider challenges and opportunities of future health and care provision. Employing over 16,000 staff across 5 main sites, providing general and specialist acute services to the people of Western and Mid Sussex, Brighton and Hove, as well as neighbouring counties, the Trusts are already recognised as providing “outstanding care”. Working closely with the CEO, Dame Marianne Griffiths, and her leadership team there has never been a more exciting time to join the NHS and these Trusts in particular, as they continue to respond to immense challenges, whilst embracing new techniques and technologies. In this role you will:

  • Be responsible for the leadership and development of improvement programmes, developing staff capabilities and shaping the vision for future programmes within the Trusts and with partner organisations.

  • Provide recognised industry leading expertise to enhance the Trusts’ programmes and enable the Trusts to build upon their record as, “outstanding organisations, “whilst also providing support to develop the performance and culture of the new Trust post- merger.

  • As a member of the senior leadership team, work with colleagues to develop delivery plans and deliver strategic objectives.

  • Contribute to the future vision and strategy of the organisation by offering expertise in improvement techniques and ensuring the Board is aware of new industry leading practices, research, and the opportunities available.

With a demonstrable track record as a talented leader showcasing your ability to inspire and motivate multidisciplinary teams to deliver excellence, you will already be operating at a senior level. You will be familiar with a range of improvement techniques and likely to be qualified to an advanced level. Able to build effective relationships with internal and external stakeholders, you will bring an understanding of the complexity of the healthcare sector although it is not essential to have worked in the NHS. This is a demanding role, requiring excellent interpersonal skills, political acumen and the ability to rapidly establish your credibility with a diverse range of stakeholders. A team player, comfortable with strategic issues and improving operational performance, you will be excited by the opportunity to help shape the organisation’s future whilst also ensuring sustained progress in the drive to continuously improve the experience of patients, their families and Trust staff.

For further information/confidential discussion and how to apply, please contact our retained consultants, Annette Sergeant on or Ali Nobakht on , or email or

Reference: 40883999

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