Digital Platform Solutions Architect - Customer Big Data Analytics and Marketing

Posted 29 January by TUI in the UK

At TUI, we never stop looking ahead, seeking new ways to delight our customers and grow our business. We recognise the power of digital and the massive contribution this brings to creating a truly unique and differentiated customer experience. 

We have embarked on an exciting, large scale digital transformation programme and are looking for talented and dedicated people to join Group Marketing and Customer Analytics Big Data Platforms, part of TUI’s international Digital Transformation team.

Playing a key part in the Platform Hub, the Platform Architect will rationalise, identify & exploit existing and new technologies and develop the Platform Architecture Blueprints, Strategy and Roadmap in line with the wider Digital Customer Platforms Strategies.  

This is a great opportunity to join a team of high-quality, innovative and like-minded people, who are driving the development of compelling cloud based solutions to leapfrog TUIs capabilities in the Analytics, Reporting and Personalised Marketing.


What you will be doing

You will act as the technical design and architecture authority for the area and provide technical leadership during the development, build, test and deployment phases, assuring the solution adheres to the planned architecture and all functional and non-functional requirements are satisfied. You will also continuously look for opportunities to simplify and rationalise the platform technology stack.  

As a Platform Architect for Marketing & Customer Big Data Analytics you will be responsible for working with a multi-skilled design and engineering team for the function and be accountable for overall design quality as well as assuring solutions are designed with efficiency in regards to total cost of ownership (TCO). 

You will in collaboration with business and technical delivery leads analyse functional and non-functional business and technical requirements and be responsible for translating it into architectural blueprints that outline solutions to achieve business objectives. Within the role you will assess the long-term benefits and impact of proposals and perform solution options analysis and technology selections as well as technical impact analysis. 

Furthermore, you will liaise with specialist architects, business leads, product owners and key suppliers and participate in associated programme and product delivery governance, steering boards and strategy forums, focusing on and contributing to the long-term business objectives and strategic targets for the Group Marketing and Customer Analytics domains.


What we are looking for
  • Experience of End to end Big Data oriented projects - inception to go-live
  • Proven experience as Senior Solution Architect for large scale Analytics, Insight, Decisioning and Reporting solutions, based on Big Data technology
  • In depth knowledge of Hadoop technology ecosystem - HDFS, Spark, Impala, Hbase, Kafka, Flume, Sqoop, Oozie, SPARK, Avro, Parquet
  • In depth knowledge of AWS Big Data / Analytics services – S3, EMR, Glue, Redshift, QuickSight, Kinesis
  • Solid knowledge in cloud infrastructure sizing and capacity planning
  • Experience in architectures for converged analytics and operational Big Data platform solutions
  • Understanding of CRM and Customer 360 concepts
  • Beneficial with experience in Customer centric (CRM, Insight, Personalisation) projects
  • In depth knowledge and experience in IaaS/PaaS solutions (e.g. AWS Infrastructure hosting and managed services)
  • Understanding of Data Science concepts e.g. Machine Learning, predictive models, recommendations systems.
  • Understanding of Data and Information Security core concepts, principles and best practices 
  • A highly flexible, adaptable and resilient personality, with the ability to work in an international team environment
  • Excellent communication skills across all levels of the organisation and external 3rd parties / suppliers
  • Ability to translate and document complex architectural issues to non-technical staff within the business.
  • Demonstrated ability to provide technical leadership to a group of solution designers, engineers and developers
  • Effectively interact with product managers and other organisational units such as Testing and Operations.

Working within TUI group

TUI Groupis the world’s number one integrated tourism group. Covering the entire touristic value chain under one roof we employ 63,000 people in over 100 countries and offer 20 million customers comprehensive services in around 180 destinations worldwide. 

Help make our customers smile and in return you will receive a competitive salary, pension scheme and further benefits such as generous holiday discounts, great rates with foreign exchange and discounts with retailers.


How to apply

Please click on the link below, the application process consists of answering a few questions and uploading your CV


Reference: 33920207

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