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Digital Analyst - Outside IR35

Posted 4 April by Hays Specialist Recruitment Limited Easy Apply Ended

Digital Analyst - Outside IR35 - Public Transport Organisation - Immediate Start


Your new company

One of the largest Public Transport Organisations in the UK

Your new role

Digital Analyst

What you'll need to succeed

The Digital Insight Analyst will support the Digital Analytics, Experience and Product teams by ensuring qualitative and quantitative research delivers useful insight. This insight will help shape online products and services that enhance the customer travel experience.


* Good understanding of web analytics technologies (including standard web analytics tools such as Adobe Analytics and Google Analytics)
* Strong understanding of product development and user centred design processes
* Strong understanding of user research techniques


* Exceptional analytical, problem solving and numerical skills
* Good ability to scope, review and quality assure formative and evaluative user research work (including briefs, proposals and final deliverables
* Good practical skills in the use of web analytics software, ideally including Site Catalyst and Google Analytics and strong MS Office/Excel skills
* Highly proactive approach to analysing customer behaviour and using available data to influence changes in web and related services
* Excellent verbal and written communication skills and good presentation skills
* Good ability to build understanding, enthusiasm and advocacy for formative research, evaluative research and web analytics


* Proven experience of practical web related analytics
* Experience in using analysis and insight to drive demonstrable business and service improvement
* Experience of successfully influencing decision makers
* Experience of working in a fast paced environment and demonstrable experience in managing conflicting priorities

What you'll get in return

This is a great role to support one of the largest Public Transport organisations in London

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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Reference: 34824895

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