Digital Account Strategist

Posted 10 January by Central Employment Agency (North East) Limited
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Central Employment are working as a dedicated recruitment partner to a rapidly expanding, full-service digital and creative agency, as they look to recruit a client facing Digital Account Strategist.

Purpose of the Digital Account Strategist:

Responsible for building and managing positive client relationships and leading on the client’s social media / digital strategy and web projects with the focus to create added value to client
through ROI.

Key accountabilities:

• Advising and leading on overall social media, digital strategy and project work e.g. web and providing proactive solutions.
• Ensuring account delivery to contract has been delivered.
• Regular ROI reporting.
• Leading on and project managing all aspects of client’s delivery and projects.
• Being the main point of contact for the clients you manage.
• An in depth and detailed understanding of the client’s business and the industry they operate in is crucial.
• Actively ensuring client retention, escalating where there are any clients 'at risk’ and taking appropriate action improve performance of strategies, campaign and projects.
• Attending client calls and meetings.
• Leading on creative ideation meetings with colleagues delivering on clients accounts that you manage.

Education, experience and knowledge:

• A degree or background in Marketing, Advertising, Social Media or Digital Marketing is preferable.
• A proven track record in managing client relationships.
• A rounded marketing knowledge covering digital and social.
• Previous experience developing social and digital marketing strategies.
• Experience of working in a digital marketing environment is advantageous - client side or agency

Required skills

  • Account Manager
  • Client Services
  • Digital Marketing
  • Digital Strategy
  • Digital Agency

Reference: 43133069

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