Digital Account Manager - Leading Digital Agency
£30,000 - £40,000 (DOE) + Awesome Benefits & Perks inc Flexible working hours to avoid traffic or help with family duties. 30 days paid holiday.
++ Not everything below is essential, as long as you have a lust for knowledge. We will happily talk to you about your natural strengths and also the areas that you are keen to improve. We want to take you on a wonderful journey and we're here to help you every step of the way... ++
We are a digital agency specialising in digital strategy, websites and web application development. Founded in 2005, we are firmly established as one of the leading digital innovation agencies in the country and were voted as one of the UK’s top ten future leaders in our field.
The Digital Account Manager Opportunity:
We’re looking for a Digital Account Manager to work with our existing client base, to build relationships, seek new opportunities, grow existing accounts and work with the strategy team to build a vision and roadmap for the future, based on a long-term partnership approach on multi-year projects.
You may be an experienced Digital Account Manager looking to take a step up, or a Senior Digital Account Manager looking to work with one of the North West’s leading innovation studios.
We have a talented team, a great culture, great clients, creates world class work and has digital innovation at its core. We care greatly about both the quality and the craft of our work.
Our Culture and values:
We believe in: Happy staff | Creating world class work, on a world stage | Creating a family atmosphere | A strong focus on work life balance | Having a great environment that is definitely not corporate | An open door policy with the CEO.
What We're Looking For:
- Client contact
+ Manage the relationship with the client including regular meetings, updates and reports.
+ Create rapport with clients and develop meaningful ongoing business relationships.
+ Be the day-to-day point of contact and decision maker on all account management issues.
+ Strategic thinking
+ Contribute to the creation of each client’s digital strategy.
+ Create original and innovative solutions that help the client to move their business forward.
- New business
+ Develop longer term business opportunities from new and existing clients to maximise revenues rather than just a single project approach.
+ Be responsible for the growth of new and existing client revenues to target.
+ Liaise with the Managing Director and Account Director on new business opportunities.
+ A proven track record in a client-facing, digital account management role.
+ A track record in successfully identifying and winning new opportunities.
+ Experience of devising and selling digital products, services and strategies.
+ A track record in successfully selling, managing and reporting on multiple high profile accounts to time, quality, budget and client satisfaction.
+ The ability to negotiate successfully with a client.
+ A track record of hitting or exceeding revenue targets.
+ A detailed working knowledge of digital production processes.
+ An open and innovative approach.
+ A structured approach to documenting, planning and managing accounts.
+ Strong presentation, verbal and written communication skills to board level.
+ Exceptional communication and organisational skills.
+ At least 4 years’ experience within an agency environment.
What we offer in return:
A competitive salary based on experience | Flexible working hours to avoid traffic or help with family duties | 30 days paid holiday (22 + 8 UK national holidays) | Extra holidays for long service | Pension contribution | A top of the range MacBook Pro with a high quality second monitor | Personal development time to improve your individual skills in any area you choose | Time dedicated to exploring new technology and ways of working | Regular socials and bi-annual company away days | Fast, dedicated and uncontended fibre connection | Free parking | Free secure storage for bicycles & motorbikes | Shower for cyclists, runners and gym users | Free tea, coffee and other treats | Free eye tests | Childcare voucher scheme to reduce childcare costs.
Please tell us what you can add to our offering of digital strategy and production...
Interested? Just Apply Below...
...But first a little formality. By applying you explicitly consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. If you have any pre-application questions please contact us quoting the job title & ref. Good luck, Team RR