Digital Account Manager - £30,000 - Manchester

Posted 9 March by Michael Page Digital

An independent, fully integrated marketing agency that has been in business for over 20 years is looking for a Digital Account Manager to join an established team to help further their offerings to a very reputable clientele list.

Client Details

My client truly believe that results are achievable when an organisation has a clear strategy and delivers exceptional customer experiences. They do both, through a combination of strategy, creativity, and technology that helps drive sustainable growth for our clients' brands and businesses.


Main Responsibilities...

  • Working with UX designers to produce exciting front end sites
  • Perform reviews of wireframes and designs prior to sign off
  • Produce cleanly coded custom front-end themes
  • Create and document test plans
  • Carry out cross browser/device testing
  • Communicate regularly with project managers to provide understanding of front-end requirements, processes and dependencies.


The main responsibilities you will find yourself doing on a daily basis will be:

- To develop and maintain a close day-to-day and productive relationship with key client contacts to develop a thorough understanding of the client's business

- To present/report back results to clients, identifying key trends/recommendations/best practice and opportunities for growth

- To take ownership for any client issues, ensuring they are resolved and escalated as appropriate

- To lead and coordinate to manage client delivery

- Offering creative ideas to develop exciting campaigns and encourage clients to understand the importance of creativity throughout

- Arranging meetings and liaising with clients to understand their requirements

- Quality control of all work that is submitted to clients

- Briefing job details to the client and all team members

- Monitoring all stages of campaigns/jobs to guarantee that they run smoothly

- Producing weekly updates to keep clients and peers updated

What we're looking for is someone with the following:

- Commercial experience in a customer/client facing role

- An aptitude/understanding for digital

- Excellent and confident interpersonal skills to persuade, negotiate and establish good working relationships

with colleagues and clients

- A personable and professional character that will allow you to build client rapport

- The confidence to give clients trust in your work

- Excellent oral and written communication skills

- First class organisational skills

- A proactive attitude

- Experience of working as part of a team

- A keen eye for detail and an understanding of budget restraints

- Full awareness of creative processes and techniques - including digital platforms

- Ensuring that the jobs stays within the allocated budget

- Administration tasks that will help to keep jobs well-managed and organised

- Keeping oneself stimulated in order to achieve maximum productivity

Job Offer


- Contributed Pension Scheme (on successful completion of probation)

- PerkBox

- Free mobile insurance

- Discounts on over 20,00 retailers (inc. Apple, Currys and PC World)

- Free dining Tastecard (50% off 7,000 Restaurants)

- 4-5% off Groceries (Sainsbury's, ASDA, M&S)

- Plus more...

- Flexible working environment (including Flexi Hours)

- Holidays = 20 days (plus bank holidays)

- Birthday half day holiday

Required skills

  • account executive / management / strategy / pr / seo / ppc

Reference: 34651026

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