Detainee Custody Officer (IRC)

Posted 12 September by MITIE
Company Description

Care & Custody specialises in custodial management services and is responsible for managing Europe's largest Immigration Removal Centre (IRC), just outside Heathrow,UB7 0HB

We care for over 1200 immigration detainees providing custody services, welfare, regime and recreational activity.

As a Detainee Custody Officer (DCO) you will be responsible for maintaining high standards of security and safety whilst promoting the welfare & decency of detainees staying at our immigration removal centre.

Job Description

£25,006 per annum (Subject to confirmation).

44 hours a week, shifts covering days and nights

*Free meals during your working hours

*Use of the IRC's fully equipped gym

*IRC is sited within the 'Heathrow Free Flow' - a Free Fare Bus Zone

We’re looking for respectful, diligent, caring people to join our team.

If you’re the right one for us, you’ll be reliable with a natural moral compass to 'do the right thing.’ Someone who easily interacts with people, quickly building rapport but maintaining professional distance.

You’ll enjoy spending time with people from different cultures and backgrounds, have a non- judgemental approach to life, great communication & problem-solving skills, and the ability to keep calm in a crisis.

No specific role experience or qualifications are required to be a DCO as full training and supported development are given. Experience of dealing sensitively with a wide variety of people who have been agitated, confused or angry would be an advantage.

Full flexibility will be needed to work a mixture of short and long day shifts, with a set of 7 night shifts every 6 weeks, followed by 7 days off. The centre is operational 24/7/365 and your rolling roster covering 51 weeks will help you plan your work/life balance.

You’ll begin your?Care & Custody?career completing an 8-week initial training course (ITC), continuing your development over the next 12 months with on the job mentoring and assessments to gain our accredited Level 3 apprenticeship in Detention and Custody.

We will support you every step of the way, developing your skills to professionally deliver this rewarding, sometimes challenging role with integrity and respect.

The Next 8-week initial training course commences November 25th 2019


Applicants must:

  • Be a UK citizen, Citizen of the Commonwealth with their own indefinite leave to remain (not through marriage) or EEA citizen.

  • Have a valid and in date passport, with no restrictions on their stay in the UK. Please note Visa’s in out of date passports cannot be accepted as proof of Right to Work in the UK. A Biometric card alongside a current in- date passport must be provided.

  • Have continuously resided in the UK for the previous 5 years. Applicants must not have spent more than 3 months at any one time overseas during the previous 5 years.

  • Not be currently un-discharged from Bankruptcy

This position is exempt from the Rehabilitation of Offenders Act and Applicants must be prepared to undergo an Enhanced DBS check, employer referencing for the previous 5 years and vetting to the level of Counter Terrorist Checked (CTC) if offered a role..

Additional Information

In return for your dedication and commitment we offer:

  • Ability to achieve a successful work/life balance.
  • Structured career development in a 'People Centred’ company - a top 100 UK Employer 2019.
  • Opportunities to grow and develop new skills to reach a whole new potential.
  • Continued personal development, beginning with your Level 3 Apprenticeship in Detention & Custody, moving onto accredited leadership qualifications with promotion to line management roles.
  • A huge benefits package including pension schemes, private medical cover schemes, share schemes and MiDeals discount scheme with over 3000 offers available from your favourite retailers, leisure and utilities companies.

If are looking to join a people centred company where you can deliver the exceptional every day, please apply.

Reference: 38894637

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