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Despatch Administrator

Posted 5 January by Mploy Staffing Solutions Ended

Despatch Administrator

Purpose: To provide onsite support to the client in ensuring that all tasks relating to despatch are completed in a timely manner and with 100% accuracy.

JOB DUTIES:

The main duty of the Despatch Administrator is to provide support to the team to ensure the work is completed according to the agreed metrics.

Principle activities include:

  • Shipments of customer units using SAP system.
  • Maintaining 100% quality and accuracy.
  • Liaising with couriers as and when necessary.
  • As well as carrying out operatives own core role, the team is cross trained to assist in the smooth running of the office.
  • Work to achieve team and personal goals in relation to productivity, quality, velocity and NOS.
  • Possess the ability to engage and efficiently communicate with others, able to effectively articulate communications and respond directly and appropriately to any feedback or questions.
  • Must be a self-starter, able to manage time and multiple activities, able to appropriately identify times when support guidance or manager interaction is required. Able to interact and engage with peers in a positive way to resolve daily issues and drive change improvement implementation.
  • Flexibility with working time
  • Ensure personal completion of required training and certifications.
  • Plan and manage daily process area output in alignment with performance and quality targets.
  • Fully converse with all processes to enable any issues to be dealt with in a timely and effective manner.

Required skills

  • SAP
  • Administration
  • customer service
  • support
  • data entry

Reference: 34154270

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