Desktop team Leader

Posted 7 April by Nigel Wright
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The Company:

We are delighted to be working with a leading Financial services organisation based in the North East as they seek to bring on board an experienced leader to help develop a team of IT Technicians using a range of coaching techniques.

You will be joining an exciting, and fast-paced environment, with opportunity for significant career progression.



The Role:

The Support Services team are responsible for providing a customer service focused approach resolving end user IT issues and providing a secure and stable desktop estate for a dynamic user base.

We have a significant number of exciting and challenging ICT projects to deliver, whilst also introducing smarter working principles in desktop delivery and are looking for an energised and experienced individual to lead the team through these exciting progressions.

You will work with teams across IT and our Business Stakeholders and we expect you to be an excellent communicator and able to influence and drive change and improvements.


Key Responsibilities:
As an experienced and energetic leader, you will be comfortable developing a team of IT Technicians using a range of coaching techniques. You will have excellent technical knowledge in supporting the hardware and configuration of desktop, printers & laptops. Operating in a fast-paced environment, you will be required to schedule and prioritise team activity using workload and management techniques to deliver to milestones and objectives. Alongside this, effective and adaptable communication is essential.

This is an excellent opportunity for a great communicator to dynamically manage a team of experienced IT Technicians and to join a growing organisation at a period of positive change!

Reference: 41510545

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