Desktop Support Engineer 2nd Line Support

Posted 7 March by Capita

Desktop Support Engineer (2nd Line Support) - Coventry - Up to £22,000 per annum

Capita, have an opportunity for aa Desktop Support Engineer to join our Infrastructure Team in Coventry.

We are a thriving business and support over 1400 PCs at multiple sites. You'll be onsite providing 2nd Line Support to our Coventry offices but will also have the opportunity to get involved in providing remote support to our other environments.

This is an excellent opportunity for somebody passionate about developing an IT career with a leading organisation that values your development and training. Many of our 2nd Line engineers have gone on to develop into more technical or managerial roles within our business and we would hope you would be the same and have a long and lasting career with us!

The role will be based out of our Coventry offices and we work 37.5 hours a week, 5 days a week on a rota with start times between 7.30am and 9.30am.

About Capita

We take great pride in our partnerships. We invest in the most innovative and trusted vendors and we build interesting services around them. Interesting in the sense that we can tailor services to our customers needs; we can innovate to transform processes and we can offer wider social value that's important to them

Your experience will include:

To be successful in this role you will need to have experience in a 2nd Line Support role previously. You'll also need to be a friendly and professional person - we think that we are a great environment to work in and our people make it that way!

Technically you will need to have experience/ exposure of;

  • Support of Microsoft Windows 7 clients

  • Strong Microsoft Office 2010-2016 support skills

  • Basic technical understanding of networking

  • Experience of working within a customer focused environment

  • A call logging software and working to SLAs

    What's in it for you?

    At Capita, training and development aren't optional extras: they're how we do our job. We will motivate you to perform at your peak, recognising your achievements and rewarding them appropriately. As well as a generous basic salary we also give you 23 day's holiday, company pension scheme and access to voluntary benefit options including; child care vouchers, share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle. All of this, in a professional but fun environment.

    What we hope you will do next

    Help us find out more about you by completing our short application process - click apply now.

    Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.

    Listen | Create | Deliver

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Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.

If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check.

Reference: 34630010

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