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Desktop Support Assistant

Desktop Support Assistant

Posted 22 March by REED Easy Apply Ended
This is a fantastic opportunity for someone with excellent customer service skills a genuine interest in technology to build a career in the IT helpdesk industry.

Our client are based in Cambridge and are initially looking for a candidate starting in March, for 6 months with the potential for the role to be extended.

The position will provide multi-site IT support within Cambridge. Duties will include; dealing with customer enquiries, resolving or escalating issues as required. Assisting with the testing of equipment and setting up equipment as required.

Benefits of working for Reed include;

Flexibility on your work life balance
A competitive hourly rate of pay
Holiday pay
Reed discount scheme - discount on Internet and high street stores
Life insurance and critical illness cover, cash plan including optical and dental
Online training programs
Maternity, Paternity and Adoption pay
Access to company pension scheme
Access to an electronic portal to complete timesheets, view all payslips and request holidays
Earn £50 for each friend you refer to us

The successful candidate will have strong customer service skills, along with experience of communicating with people at a range of levels. Previous experience of working in an IT helpdesk environment would be highly beneficial. The ability to learn and understand IT systems is essential.

Reed Specialist Recruitment Limited is an employment agency and employment business

Reference: 34546628

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