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Desktop Field Engineer - RQ296865

Posted 23 February by Opus LGSS Easy Apply Ended

Desktop Field Engineer

Constantine House - Ipswich

37 Hours per week

£9.12 per hour

6 month contract

We are currently looking for a Desktop Field Engineer to join the IT team within Suffolk County Council. The role will be for a 6 month contract and based in Ipswich. The main purpose of the role is to deliver on-site support around the County to users endpoint devices, other IT issues such as network faults and software issues.

The Key Responsibilities are:

- Support, troubleshooting and resolutions of user hardware and software on-site at Council premises around the county

- Distribution of new, refresh and replacement equipment to users at remote sites

- Configuration of devices ready for deployment to customers

- Delivery of replacement devices in the event a fault cannot be resolved during a visit

- Audits of IT equipment at remote sites

- Assist with office moves and closures including recovery and/or disposal of IT assets

- Floor walking to air users in the uptake of new solutions as they are rolled out across the county

Required skills

  • Distribution
  • Onsite
  • Recovery
  • Software
  • Troubleshooting

Reference: 34540778

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