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Deskside Support Engineer

Posted 6 March by Hemmersbach UK Ltd Easy Apply Ended

Deskside Support- Level 2

As a Hemmersbach Technician you make the end users at a renowned company happy every day thanks to your friendly and competent demeanour. Direct customer contact with various requirements within the scope of 2nd level VIP Support - on site - quite neatly describe the position you would like to have:

  • Customer Face to Face deskside support
  • Remote deskside support
  • Ticket Management
  • Laptop\desktop builds
  • Customer training\education
  • Documentation
  • Good Analytic/Troubleshooting Skills
  • Hardware support

You already...

  • Strong working knowledge of MS Windows Operating Systems and Apple Mac
  • Corporate windows environment (Min 3 years)
  • MS Office\Outlook\Exchange experience
  • Active Directory exposure
  • Good understanding of printers\MFP devices
  • Networking fundamentals
  • Good Communication Skills Verbal and Written
  • Good at working under pressure

What we offer:

  • A secure job in an exponentially growing international company.
  • Exciting projects in your own responsibility with diverse challenges.
  • Wonderful team spirit and a great working atmosphere in a friendly team.
  • Direct and open communication.
  • Very good opportunities for professional and personal further development thanks to our Human Resources development programme.
  • Room for your own ideas and suggestions for improvement as well as their quick implementation due to brief decisions making processes.
  • Many more advantages to make your working hours and breaks more enjoyable.

Who we are:

Hemmersbach specialises in providing cross-border infrastructural services for the information technology (IT) industry. With more than 2,800 permanent employees in 35 subsidiaries, we offer our services in over 190 countries worldwide.

Reference: 34615895

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