Deputy Payroll Manager

Posted 13 December 2019 by in-pact consulting

New Opportunity for an Experienced Payroll Professional to join A Prestigious Pension Provide in Newcastle

Do you have expert knowledge of pension payroll administration activities and proven ability to apply this knowledge to pension scheme payrolls?

Do you have a c. 4-5 years' + experience with a thorough knowledge of pension payroll legislation framework plus previous supervisory or management experience?

Seeking a new role and interested in joining a forward thinking professional organisation based in Newcastle who can offer a very competitive salary & superb benefits package?

Our client is the largest pure pension's consultancy in the UK, specialising in pensions actuarial, investment consulting and administration, with revenues of over GBP 110 million. They are the only UK pensions specialist listed on the FTSE. With over 1000 staff in 15 UK locations, our business combines expertise, insight and technology to address the needs of both pension trustees and sponsoring companies for over 1,200 pensions schemes and undertakes pension's administration for over 800,000scheme members.

Our client is currently seeking a Deputy Payroll to work closely with the Payroll Team and Payroll Managers to ensure provision of high quality pension payroll services to both beneficiaries and Trustees. In addition, you will be expected to participate in strategic business changes i.e. critical success factors, implement decisions made by the Board and Principals and understand the issues that affect the performance of the Company.

The Deputy Payroll Manager will be involved in a wide range of pension payroll, management and consultancy tasks. As Deputy Payroll Manager you will have responsibility for the service delivery within your team in terms of quality, profit and sustainability for an assigned XPS Administration client portfolio as well as the day to day line management of the designated team and a summary of the key responsibilities & accountabilities appear below:-

Overseeing the project management of annual and ad-hoc projects such as year-end HMRC returns pension increases.

Ensuring projects are fully monitored and completed in line with customer and legislation requirements.

Scrutinising of client payroll work of other less experienced pension payroll team members.

Monitoring accuracy performance and SLA's for the team, including activity and client performances, and taking action to ensure targets are met.

Liaising with Payroll Managers regarding appraisals and regular catch up meetings.

Disseminating information to team members on service delivery objectives and targets for assigned client portfolio. Presenting of technical matters at team meetings.

Helping identify training needs across the team and assisting with developing and mentoring team members.

Ensuring the accurate update of time recording for both chargeable and non-chargeable activities.

Supporting, motivating and coaching colleagues to the benefit of the team and wider Company.

Seeking ways of innovating and improving quality, service delivery and efficiencies in processes and procedures.

Maintaining a Client focused approach, able to develop trusting and credible partnerships with Clients and Admin Teams both face to face and via the telephone.

Updating internal change control and other schedules and spreadsheets as required.

Ensuring breaches, errors and complaints logs are promptly completed and regularly reviewed.

Assist in recruitment process including interviews.

Deputise at Payroll Manager Meetings when necessary.

Manage day to day activities of staff to ensure efficient and effective delivery of all work. Hold regular workflow meetings with senior team members (where needed) to manage progress and resolve any issues.

Take part in marketing and new business activities including completing tender responses, attending pitches and presenting at site visits.

Providing expert advice solutions to pensions payroll queries and pensions consultative advice; keeping abreast of technical and legislative developments within the pensions industry, and providing technical support to more junior staff

Drive and support efficiency projects across team.

Provide guidance to team members on items such as utilisation and recoverability so there's more of an awareness at all levels.

Applications for this important role are especially invited from applicants who are able to demonstrate an expert knowledge of pension payroll administration activities and apply this knowledge to any scheme payroll. Previous pension payroll administration experience of Defined Benefit schemes including running of payrolls on a computerised system, balancing month-end and year-end returns is also required as this role is likely to appeal to individuals with c. 4-5 years' + experience although not exclusive as all applications will be considered on an individual basis from candidates with a thorough knowledge of pension payroll legislation framework and demonstrable ability to remain informed of changes to the framework. Previous supervisory or management experience is also required ideally including performance monitoring, appraisals, recruitment etc. In addition you will need to IT proficient, in particular Microsoft Word, Excel, and Outlook & PowerPoint. Possession of a professional payroll qualification is preferred but not essential


Our client can offer an attractive reward package & typical benefits include a competitive salary, participation in Discretionary Bonus Scheme, 25 days holiday, Pension Plan, Flexible Benefits Scheme to support you in and out of work, helping you look after you and your family covering Security & Protection, Health & Wellbeing, Lifestyle as well as Life Assurance cover.

If you have the relevant skills and experience required of this vital role then please forward your CV as soon as possible for further details and immediate consideration.

Required skills

  • Payroll
  • Pension Administration
  • Pension Schemes
  • Staff Management
  • MS Excel

Application questions

Do you have expert knowledge of pension payroll administration activities?
Have a c. 4-5 years' experience & 1st class knowledge of pension payroll legislation?
Do you have previous supervisory or management experience?
Are you IT proficient esp with Microsoft Word, Excel, Outlook & PowerPoint?
Seeking a new role with 1st salary & benefits & able to cimmute to Newcastle?

Reference: 39564242

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