Deputy Manager - North London

Posted 19 November by H&T Pawnbrokers
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Deputy Manager / Assistant Manager - Tottenham - North London

H&T began serving communities in London in 1897. Since then we have expanded to become one of the oldest and leading pawnbrokers in the UK. In recent years, H&T has accelerated its development by adding new products and services, expanding the store network and developing a complete online service. Our continued investment in the business and the communities we serve has resulted in us being the largest pawnbroker, offering a high standard of customer service to all our customers.

Due to our continuing success, we are seeking a driven, motivated Deputy Manager / Assistant Manager for our store in Paddington, West London, with a strong emphasis on the retail sales side with a steady work history within managing a good size sales team. Not only is this about building customer relationships, but motivating the team to maximise sales and being driven and passionate. Ideally, you will have experience within the pawnbroking, jewellery or cash industries and we have immediate interview availability.

Assistant Manager/Deputy Manager/ Retail Supervisor

Assisting the shop manager in overseeing the daily operations of a shop. You’ll be expected to meet specific operations standards, financial goals and objectives as well as maintaining a high level of customer satisfaction.

Key responsibilities:

  • Establishing great customer relations atmosphere by greeting every customer and providing the customer with a prompt and efficient service
  • Administering loan products whilst explaining all the necessary information to the customer
  • Assisting in sourcing and recruiting Retail Assistants
  • Assisting with the training and development of staff

Skills required:

  • Customer service experience within a retail environment
  • Some supervisory or management experience is advantageous, but not necessarily essential
  • Good understanding of Maths
  • Fluent English speaker
  • Turkish speaker would be advantageous due to the large customer base of the store

The person:

  • Must have excellent communication skills
  • Approachable and helpful
  • Friendly and engaging demeanour
  • Reliable and trustworthy
  • Excellent rapport builder

What we offer:

  • Based in our Tottenham - N17 9QX store
  • Permanent, full time role, working 5 days per week , between Mondays and Saturdays
  • Extremely competitive salary level and fantastic achievable bonus
  • Company benefits including holiday pay, pension and season ticket loans
  • Working as part of a friendly team

This is an amazing opportunity to join our highly regarded industry and to be part of our growing success which is going from strength to strength.

Please apply today for immediate consideration, or give me a call for a confidential chat.

Competitive salaries, + Bonus + Benefits

***We have immediate availability for interviews next week, so please send your CV ASAP ***

Required skills

  • Retail
  • Retail Sales
  • Supervising
  • Turkish
  • Assistant Manager

Application question

Do you have retail management experience?

Reference: 39395842

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