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Deputy Manager - Inverness 2989-097

Deputy Manager - Inverness 2989-097

Posted 6 April by Brighthouse Featured Ended

Role Title:

Deputy Manager

Reports To:

Store Manager

Salary:

Competitive + Benefits

Department:

Retail, management

Location:

Inverness

Hours:

Full Time (Monday - Saturday)

We are seeking an inspiring and people focused individual to manage our sales team to success.

The Role:

  • Be a champion for excellent customer service, always seeking to meet customer needs
  • Build positive relationships with customers, providing support and contact in the store in relation to the status of their accounts.
  • Support customers to find appropriate resolutions to payment queries or issues.
  • Achieve customer growth objectives and build lasting customer relationships
  • Support in the development of the team through training, performance management and reviews
  • Lead the sales team to drive performance and achieve sales
  • Ensure responsible lending occurs on all occasions
  • Comply with all health, safety and compliance guidelines.
  • Control stock, product depreciation and maintenance to maximise profitability
  • Participate in any new marketing and promotional activity as required

Required Skills:

  • Track record of achievement in sales
  • Confident communication skills
  • Able to develop a positive face to face discussion with customers; friendly and professional at all times
  • Team player
  • Reliable and trustworthy with the ability to work on your own initiative
  • Can motivate and develop a team
  • Full driving licence
  • Computer literate with experience of Microsoft packages
  • Good judgement and decision making skills
  • Stock control

Required Experience:



  • Previous experience within a Retail environment
  • Experience of working in a regulated environment
  • Previous experience or knowledge of debt management or collections
  • Experience of merchandising
  • Experience of working in a customer facing role


If you feel you have what it takes to work in a fast paced environment with us then please apply today!

Reference: 34840684

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