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Deputy Local Service Manager

Posted 19 April by Sanctuary Housing Featured Ended

We provide a range of environments for those who need extra support to live independently, from young people and those with disabilities, to the elderly in extra care schemes. Our strength lies in the quality of our people and we employ those who share our aims.

Deputy Local Services Manager

Banbury Foyer, Banbury

£25,113 per annum (rising to £26,435 after 12 months, subject to satisfactory performance)

37.5 hours per week – Shifts on a rolling rota, to include nights, weekends and public holidays

Why work for us?

We support vulnerable people to live as independently as possible, by building their confidence and skills to realise their potential.

We are a national organisation but we think locally. We support people through supported housing, move-on accommodation, CQC registered services and floating support. We specialise in services for young people, homeless families and individuals, people with physical disabilities, learning disabilities and people with mental health needs

We have a rewarding opportunity for a Deputy Manager with a passion for helping young people achieve positive outcomes, to join our management team at Banbury Foyer. Working closely and in partnership with statutory agencies, including Social Services, Youth Services and the Local Authorities, we support young people to develop the necessary skills, knowledge and understanding to successfully move on into independent accommodation. Banbury Foyer is a 27 bed project in the centre of Banbury, which houses 27 young people, aged 16-25.

The role of Deputy Local Services Manager will include:

  • Managing a team of Project Workers, ensuring they are working to standards set by both the Oxfordshire County Council and Sanctuary
  • Ensuring targets are metf or voids and lettings
  • Managing tenancies and income
  • Working with external partner agencies to ensure the support delivered by the service meets contractual requirements
  • Contributing to the everyday running of the service by resolving any issues that arise with residents, handling maintenance queries and health and safety issues
  • Liaising with partner agencies via phone and email
  • Writing incident and safeguarding reports when necessary
  • There may be some lone working

Skills and experiences:

  • Previous experience in both managing a team of staff and managing contracts would be advantageous
  • Prior experience working in a housing setting, ideally working with young people with complex needs such as mental health issues and substance abuse
  • An understanding of support planning, risk assessments and safeguarding
  • Knowledge of the benefits system, work, education and training is desirable
  • Proven ability to deal with difficult and potentially volatile situations with patience and flexibility 

Ready to join us?

As part of our commitment to making Sanctuary a great place to work, we offer a comprehensive reward and benefits package appropriate for the role that you do, including:

  • A pension scheme, with matching contributions from Sanctuary up to set limits
  • At least 25 days paid holiday, rising to 30 days after 5 years service (plus public holidays)
  • Life assurance
  • Family friendly arrangements, including opportunities for flexible working
  • Health and well-being plans
  • A variety of online discounts and rewards from major retailers
  • Tax efficient schemes for you to save including; buying a new bike to cycle to work or a range of childcare services including after school clubs and summer camps
  • A wide range of learning and development opportunities, with training provided by both Sanctuary and the Oxfordshire Safeguarding Children’s Board

Please click here to view the full job profile

Closing Date: 26 April 2018

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

Building Equality and Diversity

We work closely with the Home Office in order to prevent illegal working.

An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

Reference: 34813931

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