Delivery Manager

Posted 9 April by Centre for Public Scrutiny

Do you want a new job in the UK’s leading governance organisation? Are you passionate about decision-making being more inclusive and open to scrutiny? Do you have the expertise in research and event management and want to help us grow and succeed?

We are recruiting to a new post of Delivery Manager who will lead on our event and research programme, as well as contribute to business development and consultancy. Ideally you will have worked in the public sector in a governance type role or similar experience, but more importantly you will have excellent research, project and event management skills and an ability to learn quickly.

This is a London based role, full-time (will consider 4 days).

The process

You should send us:

- A covering letter (max 1,500 words) setting out how you meet the requirements in the person specification stated on our website. Please use the person specification headings and/or numbers when demonstrating how you are a good fit for the role.

- Your CV (setting out your qualifications and work history, where applicable) - 3 pages maximum.

CfPS is looking to create an inclusive and culturally diverse organisation. Applications from people with disabilities, members of minority groups and women are actively encouraged to apply.

Closing date: 30 April 2018

Interviews: 9 May 2018

About CfPS

CfPS is a national centre of expertise on governance and scrutiny. We passionately believe that better governance and scrutiny leads to more effective decision-making, reduced risk and ultimately improved outcomes. Our work spans corporate decisions impacting on the public to how tax payers’ money is spent. We focus on behaviours and culture, as well as design and delivery.

What we do

We do this through research, policy development, campaigning, consultancy and training. Since its launch fifteen years ago, CfPS has supported hundreds of organisations and people through leading research, policy and practical support. With a long-track record helping local councils, we also work with a wide range of others including health bodies, housing organisations, membership organisations, government agencies, regulators and private sector businesses. We deliver large improvement programmes on behalf of the Department for Communities and Local Government (through the Local Government Association) and the NHS. Further information about our work can be found at our webiste.

How we are funded and our priorities

Each year we bid to the LGA for a grant to support their improvement work with local councils. Outside of this we are reliant on attracting income through consultancy, training and other grant work. Over recent years, we have changed our business model and business development is now critical to our success, whilst staying true to our charitable aims and values. In joining the small team at CfPS, you will become part of team focused on improving lives and places through better decision-making. To achieve this, become financially sustainable is critical to our success.

How we work

We have a small core team that has office space in Aldgate in London. This is a shared arrangement with our partner, CIPFA. Some of the team are London based and others work from home, in addition we spent a lot of time out with clients. We have regular team meetings and aim to gather as a team in London once a week. To support our delivery we rely on an excellent network of associates and partners.

Job description


The postholder will be responsible for the following.

1: Research and policy

  • Policy support - writing research reports and blogposts, and assisting other members of the team with more substantial research projects.
  • Contributing to CfPS’ own and commissioned research. involving gathering evidence, undertaking interviews, designing and running surveys, data analysis, report writing.
  • Ongoing research oversight on CfPS’s primary areas of interest and expertise: reviewing the national and trade press, think-tanks and Government websites, initial identification of opportunities for new work. Writing responses to consultations.

2: Delivery

  • Responsible for developing and managing CfPS training and events programme including conferences, roundtables, seminars, national training days and in-house training.
  • Responsible for marketing and communications associated with events.
  • Supporting consultancy work in individual councils or assisting other members of staff in delivery as appropriate.
  • Supporting the production of regular newsletters and other communication activity.
  • Carrying out evaluations of completed consultancy work, feeding learning back to Directors and consultants.
  • Analysing and reporting on evaluations from CfPS events and consultancy assignments.
  • Preparing quarterly reports on activity under our contract with the Local Government Association, and with other funders as necessary.

3: Business development

  • Working with the responsible Director and Development Manager to keep the Customer Relationship Management (CRM) system and other reporting tools up to date.
  • As necessary, gathering data from other sources (surveys, interviews, mailouts) to augment the quality and utility of information in the CRM.
  • Supporting the development of bids and proposals as required.

4. Organisation

  • Providing support to ensure effective reporting to the CfPS Chief Executive and Trustee Board.
  • Contributing to team meetings, planning and development.
  • Other tasks appropriate to the role in response to organisational development and changes.

The Centre for Public Scrutiny is not affiliated to any political party. The postholder will be expected to work on that basis. However, the postholder will not be subject to personal political restrictions under the Local Government and Housing Act 1989.

Required skills

  • Business Development
  • Event Management
  • Governance
  • Management
  • Research

Reference: 34853252

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