Delivery Driver and Customer Services Assistant

Posted 22 September by Trinity Personnel

Our client based in Cradley Heath is looking for an experienced Delivery driver who can also work in an office based environment. The company is a national business who specialise in delivery of ready meals to local areas.

Hours of work: 40 per week, Office hours 08.30 - 17.00, Delivery Driving hours 07.00 - 15.30,

Role: This is a dual role involves with some days spent in the office taking customer orders, making outbound courtesy calls and general office duties and on other days delivering food to our customers in the local area such as Rowley, Cradley Northfield and Halesowen. In all it is the complete lifecycle role and will appeal to someone who seeks customer interaction and variety. You will be driving a Ford connect manual van.

The CSA role is crucial to supporting the running of the business. You will learn how to take orders via our IT system and developing a strong relationship with all the customers.

You will be responsible for the taking of telephone / internet orders and making outbound calls to customers and prospects.

When driving you will deliver 40 plus deliveries per day ensuring you spend time with customers to understand their needs. Many of these are now non-contact deliveries but we still do go into customers homes and pack the meals away. When doing this you will wear a mask and adhere to social distancing requirements


  • Strong delivery driving skills
  • Standard driving licence with no more than 3 points maximum
  • Must be ok to pass a standard DBS Check
  • Good computer skills
  • Excellent customer service skills

if you think you are suitbale for this role please apply now!

Required skills

  • Calls
  • Customer Service
  • Driver
  • Orders
  • Outbound Calls

Application questions

Do you have a full and clean drivers licence?
Do you have previous customer services experience?

Reference: 40940749

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