Debtors Clerk

Posted 6 February by BCA

BCA operates the largest used-vehicle marketplace in the UK and Europe operating in 10 countries, 60 different locations, selling 1.3 million vehicles per annum. BCA touches over 3.5m vehicles a year as it provides services along the vehicle life cycle from port to dealerships for new vehicles to refurbishment and logistics for used vehicles and the core re-marketing and auction operations.

We are looking to recruit a full time Debtors Clerk to join our flagship branch in BCA Blackbushe.

To pursue debts owed to the auction centre according to Company procedures

Main Responsibilities:

  • Manage the debtors list to minimise the aged debt owed to the auction centre

  • Refer debts older than 10 days to the business administration manager for further action.

  • Keep records of all owed debts and produce an aged debt report on a weekly basis for branch management to review and action.

  • Keep records of all actions taken on each outstanding account to allow others to review and action that account in your absence.

  • Action any issues, queries or complaints arising so that any problems are resolved, in a timely fashion, to all parties’ satisfaction as far as is reasonably practicable. Escalate any complex issues to the relevant manager.

  • Undertake cross-functional tasks within the business administration department as necessary to meet operational requirements.

  • Undertake ad-hoc tasks as necessary to meet the business needs and for your own personal development.

Hours of Work: 40 hours per week Monday to Friday 8.30am to 5.30pm

Person Specification:

  • Administration experience is essential.
  • Customer Service is essential, as you will dealing with calling customers daily.
  • High levels of accuracy and attention to detail
  • Self motivated
  • Able to follow an appropriate course of action to accomplish goals, manage time and resources effectively.
  • Comfortable with using all Microsoft Office products
  • Ability to work within a fast paced environment

Required skills

  • Complaints
  • Customer Service
  • Debtors
  • Microsoft Office
  • Fast Paced Environment

Application questions

Have you had previous chasing debts experience?
Are you proficient with all Microsoft Office products?

Reference: 34405734

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