BCA operates the largest used-vehicle marketplace in the UK and Europe operating in 10 countries, 60 different locations, selling 1.3 million vehicles per annum. BCA touches over 3.5m vehicles a year as it provides services along the vehicle life cycle from port to dealerships for new vehicles to refurbishment and logistics for used vehicles and the core re-marketing and auction operations.
We are looking to recruit a full time Debtors Clerk to join our flagship branch in BCA Blackbushe.
To pursue debts owed to the auction centre according to Company procedures
Manage the debtors list to minimise the aged debt owed to the auction centre
Refer debts older than 10 days to the business administration manager for further action.
Keep records of all owed debts and produce an aged debt report on a weekly basis for branch management to review and action.
Keep records of all actions taken on each outstanding account to allow others to review and action that account in your absence.
Action any issues, queries or complaints arising so that any problems are resolved, in a timely fashion, to all parties’ satisfaction as far as is reasonably practicable. Escalate any complex issues to the relevant manager.
Undertake cross-functional tasks within the business administration department as necessary to meet operational requirements.
Undertake ad-hoc tasks as necessary to meet the business needs and for your own personal development.
Hours of Work: 40 hours per week Monday to Friday 8.30am to 5.30pm
- Administration experience is essential.
- Customer Service is essential, as you will dealing with calling customers daily.
- High levels of accuracy and attention to detail
- Self motivated
- Able to follow an appropriate course of action to accomplish goals, manage time and resources effectively.
- Comfortable with using all Microsoft Office products
- Ability to work within a fast paced environment
- Customer Service
- Microsoft Office
- Fast Paced Environment